Account Manager, Cell Therapy- MD/DE
Bristol Myers Squibb, Baltimore, MD, United States
Working with Us
Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.
Position Summary
BMS is making a commitment to become a world leader in cellular therapy. Cellular therapy represents a significant advancement in the treatment of hematologic malignancies. BMS will leverage its unique capabilities, building from over 20 years of involvement in cell therapy and strategic collaborations. The Cell Therapy Account Manager is an individual contributor role responsible for achieving commercial success within the treatment sites through excellence in account planning, execution, and collaboration with all stakeholders to provide a seamless and differentiated patient experience. The Cell Therapy Account Manager will serve as the main point of contact for the CAR T treatment sites and lead the development of the site‑specific account plans coordinating the deployment of resources tailored to meet the customer needs. Key Relationships
Reports to: Area Business Manager, U.S. Cell Therapy National Account Management The position is field based. Key Responsibilities
Assess, cultivate, and manage customer relationships across a broad set of stakeholders within assigned accounts to ensure achievement of commercial objectives for the launches in cellular therapy. Develop a customized site‑specific account plan coordinating the deployment of resources to meet customer needs and ensure a seamless and differentiated customer experience. Serve as the main point of contact for designated accounts and collaborate with cross‑functional partners to create a streamlined, organized interface between account stakeholders and all field‑facing colleagues. Navigate complex account environments and understand the needs/issues of account stakeholders at all levels and drive solutions that address the needs. Collaborate and communicate regularly with cross‑functional partners to support the referral of appropriate patients to the treatment centers. Maintain and continuously develop both disease and product‑specific knowledge. Actively gain customer insights and provide timely feedback to cross‑functional partners and Area Business Manager regarding account business trends, changes in the therapeutic landscape, performance, industry issues and business opportunities and risks. Ensure compliance with all laws, regulations and policies that govern the conduct of cell therapy activities. Drive within the assigned territory by automobile (and in some territories by airplane). Qualifications & Experience Required
7+ years of sales experience, marketing, and/or commercial experience required with 5+ years in Hematology/Oncology. Key account management strategy – experience working in large, complex accounts, identifying influential stakeholders, and working with them to better serve patients. Customer service oriented – quick responses, highly reliable, excellent follow up. Demonstrated ability to effectively partner with leadership and key cross‑functional partners across the internal organization in order to implement key account strategies. High degree of technical expertise and business acumen. Strong analytical, consulting, and business planning skills necessary to execute on key strategic imperatives. Excellent written and verbal communication skills including an effective presentation style to connect with diverse groups of customers. Thorough understanding of U.S. compliance guidelines. Ability to work independently and travel as needed (up to 50%). Valid driver's license. Bachelor's Degree or equivalent. Qualifications & Experience Preferred
Experience in hospital sales, academic and community setting preferred. Buy and bill reimbursement experience preferred. Critical Competences for Success
Results orientation – a result‑oriented individual, with a participative, high‑energy style, strong personal work ethic, intense focus on results and a bias toward action. Establishes clear expectations, objectives, and priorities. Sets aggressive but achievable goals and consistently delivers. Diligently monitors progress and proactively addresses variances. Highly decisive and action oriented. Collaboration skills – a top‑class team player. Works effectively in a team‑based organization, collaborates cross‑functionally and builds alignment around goals and objectives. Shares, circulates information. Readily builds consensus and achieves agreement on key initiatives and priorities. Will be able to point to previous success maximizing the communication requirements and productivity of a fast‑growing leader company. Other Personal Characteristics
Integrity – possesses unquestioned integrity and strong business ethics. Demonstrates a firm commitment to the company's beliefs, values and organizational goals. Strategic capabilities – able to devise a long‑term vision, based on a thorough understanding of industry trends and opportunities. Manages an effective planning process. Demonstrates creativity and effectiveness in addressing major strategic challenges. Analytical and problem‑solving skills – adept at using advanced analytical techniques, tools and financial models to assess issues. Able to rapidly identify issues, develop and effectively implement solutions. Demonstrates personal flexibility and adaptability to operate effectively in changing environments and fluid markets. Communication skills – excellent communication and interpersonal skills. Effectively leads meetings. Strong presentation skills in both small and large group setting. Excellent listener; seeks broad input and feedback; frequent and effective follow‑up. Highly intelligent – a focused thinker with superior analytical skills. A quick study in new situations. Strong planning and implementation skills. Compensation Overview
Field – United States – US: $171,360 – $207,648. The starting compensation range(s) for this role are listed above for a full‑time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. Final, individual compensation will be decided based on demonstrated experience. Benefits
Health Coverage: Medical, pharmacy, dental and vision care. Well‑being Support: Programs such as BMS Well‑Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP). Financial Well‑being and Protection: 401(k) plan, short‑ and long‑term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support and survivor support. Paid Time Off: US Exempt Employees – flexible time off (unlimited, with manager approval, 11 paid national holidays). Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non‑Exempt, Hourly Employees – 160 hours annual paid vacation for new hires with manager approval, 11 national holidays and 3 optional holidays. Additional time off: unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement and military needs, and an annual Global Shutdown between Christmas and New Years Day. On‑Site Protocol
BMS has an occupancy structure that determines where an employee is required to conduct their work. Field‑based roles allow travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed. Candidate Rights
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area. Data Protection
We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.
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BMS is making a commitment to become a world leader in cellular therapy. Cellular therapy represents a significant advancement in the treatment of hematologic malignancies. BMS will leverage its unique capabilities, building from over 20 years of involvement in cell therapy and strategic collaborations. The Cell Therapy Account Manager is an individual contributor role responsible for achieving commercial success within the treatment sites through excellence in account planning, execution, and collaboration with all stakeholders to provide a seamless and differentiated patient experience. The Cell Therapy Account Manager will serve as the main point of contact for the CAR T treatment sites and lead the development of the site‑specific account plans coordinating the deployment of resources tailored to meet the customer needs. Key Relationships
Reports to: Area Business Manager, U.S. Cell Therapy National Account Management The position is field based. Key Responsibilities
Assess, cultivate, and manage customer relationships across a broad set of stakeholders within assigned accounts to ensure achievement of commercial objectives for the launches in cellular therapy. Develop a customized site‑specific account plan coordinating the deployment of resources to meet customer needs and ensure a seamless and differentiated customer experience. Serve as the main point of contact for designated accounts and collaborate with cross‑functional partners to create a streamlined, organized interface between account stakeholders and all field‑facing colleagues. Navigate complex account environments and understand the needs/issues of account stakeholders at all levels and drive solutions that address the needs. Collaborate and communicate regularly with cross‑functional partners to support the referral of appropriate patients to the treatment centers. Maintain and continuously develop both disease and product‑specific knowledge. Actively gain customer insights and provide timely feedback to cross‑functional partners and Area Business Manager regarding account business trends, changes in the therapeutic landscape, performance, industry issues and business opportunities and risks. Ensure compliance with all laws, regulations and policies that govern the conduct of cell therapy activities. Drive within the assigned territory by automobile (and in some territories by airplane). Qualifications & Experience Required
7+ years of sales experience, marketing, and/or commercial experience required with 5+ years in Hematology/Oncology. Key account management strategy – experience working in large, complex accounts, identifying influential stakeholders, and working with them to better serve patients. Customer service oriented – quick responses, highly reliable, excellent follow up. Demonstrated ability to effectively partner with leadership and key cross‑functional partners across the internal organization in order to implement key account strategies. High degree of technical expertise and business acumen. Strong analytical, consulting, and business planning skills necessary to execute on key strategic imperatives. Excellent written and verbal communication skills including an effective presentation style to connect with diverse groups of customers. Thorough understanding of U.S. compliance guidelines. Ability to work independently and travel as needed (up to 50%). Valid driver's license. Bachelor's Degree or equivalent. Qualifications & Experience Preferred
Experience in hospital sales, academic and community setting preferred. Buy and bill reimbursement experience preferred. Critical Competences for Success
Results orientation – a result‑oriented individual, with a participative, high‑energy style, strong personal work ethic, intense focus on results and a bias toward action. Establishes clear expectations, objectives, and priorities. Sets aggressive but achievable goals and consistently delivers. Diligently monitors progress and proactively addresses variances. Highly decisive and action oriented. Collaboration skills – a top‑class team player. Works effectively in a team‑based organization, collaborates cross‑functionally and builds alignment around goals and objectives. Shares, circulates information. Readily builds consensus and achieves agreement on key initiatives and priorities. Will be able to point to previous success maximizing the communication requirements and productivity of a fast‑growing leader company. Other Personal Characteristics
Integrity – possesses unquestioned integrity and strong business ethics. Demonstrates a firm commitment to the company's beliefs, values and organizational goals. Strategic capabilities – able to devise a long‑term vision, based on a thorough understanding of industry trends and opportunities. Manages an effective planning process. Demonstrates creativity and effectiveness in addressing major strategic challenges. Analytical and problem‑solving skills – adept at using advanced analytical techniques, tools and financial models to assess issues. Able to rapidly identify issues, develop and effectively implement solutions. Demonstrates personal flexibility and adaptability to operate effectively in changing environments and fluid markets. Communication skills – excellent communication and interpersonal skills. Effectively leads meetings. Strong presentation skills in both small and large group setting. Excellent listener; seeks broad input and feedback; frequent and effective follow‑up. Highly intelligent – a focused thinker with superior analytical skills. A quick study in new situations. Strong planning and implementation skills. Compensation Overview
Field – United States – US: $171,360 – $207,648. The starting compensation range(s) for this role are listed above for a full‑time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. Final, individual compensation will be decided based on demonstrated experience. Benefits
Health Coverage: Medical, pharmacy, dental and vision care. Well‑being Support: Programs such as BMS Well‑Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP). Financial Well‑being and Protection: 401(k) plan, short‑ and long‑term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support and survivor support. Paid Time Off: US Exempt Employees – flexible time off (unlimited, with manager approval, 11 paid national holidays). Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non‑Exempt, Hourly Employees – 160 hours annual paid vacation for new hires with manager approval, 11 national holidays and 3 optional holidays. Additional time off: unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement and military needs, and an annual Global Shutdown between Christmas and New Years Day. On‑Site Protocol
BMS has an occupancy structure that determines where an employee is required to conduct their work. Field‑based roles allow travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed. Candidate Rights
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area. Data Protection
We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.
#J-18808-Ljbffr