Senior SaaS Product Support Manager (Remote)

A tech solutions provider is looking for a Product Support Manager to lead their technical support team in Boston. The successful candidate will oversee team operations, ensuring compliance with policies and improving customer satisfaction through effective incident management and collaboration with cross-functional teams. A strong technical background is essential, as well as experience with support tools like Salesforce and Jira. The role offers a competitive salary range of $93,000 to $140,000 depending on experience and qualifications. #J-18808-Ljbffr