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Remote SaaS Product Support Manager

Relativity, Virginia, MN, United States


A leading tech company is seeking a Product Support Manager to lead a technical support team. This role involves managing customer incidents, collaborating with Product and Engineering teams, and ensuring high-quality service. Candidates should have at least 3 years of experience in technical support, excellent communication skills, and a client-focused approach. Experience with tools like Salesforce and Jira is required. The position offers competitive compensation between $93,000 and $140,000, based on experience and qualifications. #J-18808-Ljbffr