Senior SaaS Product Support Manager (Remote)

A technology solutions provider in Ohio is seeking a Product Support Manager to oversee and manage a technical support team. Responsibilities include ensuring timely resolution of customer incidents, monitoring team performance, and collaborating across departments to improve services. The ideal candidate will have at least three years of technical support management experience, strong technical skills, and proficiency in support tools such as Salesforce and Jira. A competitive salary in the range of $93,000 to $140,000 is offered based on experience. #J-18808-Ljbffr