Senior SaaS Product Support Manager (Remote)

A leading software company seeks a Product Support Manager to oversee technical support operations and develop team capabilities. The role involves managing ticket queues, collaborating with cross-functional teams, and ensuring adherence to company policies. Candidates should have at least three years of experience managing technical support teams, strong troubleshooting skills, and a customer-focused approach. Experience with Salesforce and Jira is a plus. The position offers a competitive salary range of $93,000 to $140,000 with additional performance bonuses. #J-18808-Ljbffr