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Remote SaaS Product Support Manager

Relativity, Charleston, WV, United States


A leading technology company is seeking a Product Support Manager to oversee technical support teams and ensure service levels are met. The ideal candidate will have over three years of experience in managing a support team, strong technical background, and excellent communication skills. Responsibilities include daily monitoring of ticket responses, collaborating with product teams, and ensuring high-quality service. The position offers competitive salary ranging from $93,000 to $140,000, along with performance bonuses and incentives. #J-18808-Ljbffr