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Remote SaaS Product Support Manager

Relativity, New York, NY, United States


A technology company is seeking a Product Support Manager to manage technical support operations and ensure high-quality service delivery. The ideal candidate will have experience in leading support teams, a strong background in SaaS products, and excellent communication skills. Responsibilities include overseeing incident responses, collaborating with cross-functional teams, and coaching team members to enhance their skills. This role offers competitive compensation with a salary range from $93,000 to $140,000 based on experience and qualifications. #J-18808-Ljbffr