
Remote SaaS Product Support Manager
Relativity, Baltimore, MD, United States
A leading software company is seeking a Product Support Manager to oversee customer incident response and management. The ideal candidate will have a strong background in SaaS products, experience leading technical support teams, and excellent communication skills. This role offers competitive compensation with a salary range of $93,000 to $140,000. You will be responsible for developing strategies, managing team operations, and collaborating with cross-functional teams to improve service quality and customer satisfaction.
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