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Senior SaaS Product Support Manager (Remote)

Relativity, Washington, District of Columbia, United States


A leading technology company is seeking a Product Support Manager responsible for providing technical guidance and managing a support team. The ideal candidate will have at least three years of experience in technical support, with knowledge of SaaS products and a strong background in team leadership. Responsibilities include overseeing ticket resolution, collaborating with cross-functional teams, and coaching team members. The expected salary range is between $93,000 and $140,000, reflecting the candidate's skills and experience. #J-18808-Ljbffr