Senior Director, AI-Driven Global Contact Center

A leading FinTech company located in Plano, TX, is seeking a Senior Director of Contact Center. This pivotal role focuses on driving operational excellence through AI and automation while managing vendor relations and budget. Candidates should have over 10 years of experience in contact center operations, preferably in a senior role, along with strong leadership and strategic skills. The base salary is between $180,000-$190,000, with annual bonus potential and comprehensive benefits. #J-18808-Ljbffr