Manager, Email & Marketing Automation
Cleverbridge, Chicago, IL, United States
Cleverbridge is the smarter way to sell globally. As a premium Merchant of Record (MoR), we simplify global software sales by combining powerful platform capabilities — including payments, subscriptions, taxes, and compliance — with expert services that fuel growth across the entire customer lifecycle. From onboarding and implementation to ongoing optimization and strategic guidance, our team works as an extension of our clients', helping them remove friction, reduce risk, and expand into new markets with confidence.
About The Role Cleverbridge is seeking a strategic and people-focused
Manager, Email & Marketing Automation
to lead and evolve our lifecycle marketing function.
This is a player/coach leadership role responsible for driving performance across multiple client portfolios, developing a high-performing team, and ensuring email and marketing automation deliver measurable revenue impact.
You will lead people, programs, and client strategy - elevating the maturity, scalability, and commercial contribution of the channel.
What You’ll Own Lifecycle Strategy & Performance
Define and lead lifecycle and automation strategies across client accounts
Translate business objectives into scalable customer journey frameworks that drive engagement, retention, and revenue
Establish KPIs and performance standards aligned to commercial outcomes
Identify account growth opportunities through strategic lifecycle expansion
Drive structured testing and data-informed optimization
Lead, mentor, and develop a team of email and marketing automation specialists
Set clear expectations around strategic thinking, execution quality, and accountability
Elevate the team’s lifecycle expertise and analytical capabilities
Ensure effective resource planning and operational excellence
Serve as a senior strategic advisor to clients
Lead performance reviews and lifecycle roadmap discussions
Present insights and recommendations clearly tied to business impact
Build trusted, long-term client relationships
Operational Excellence
Standardize processes, frameworks, and reporting across accounts
Strengthen cross-functional collaboration with Sales, Client Success, Product, and Finance
Contribute to forecasting and profitability management within the channel
What We’re Looking For
6+ years of experience in digital marketing, including strong experience in email, lifecycle, or marketing automation
Proven track record of driving measurable engagement and revenue impact
Experience leading teams in a client-facing or performance-driven environment
Strong understanding of marketing automation platforms, CRM systems, segmentation strategy, and analytics (experience with platforms such as Emarsys, HubSpot, or Marketo is a plus)
Confident communicator with experience presenting to senior stakeholders
High ownership mindset and ability to operate in a growth-oriented environment
If you’re excited about building high-impact lifecycle strategies, developing strong teams, and positioning marketing automation as a true growth engine within a revenue-focused organization, we’d love to hear from you.
A reasonable estimate of salary range for a new employee to be offered this role would be between $90,000 to $110,000 which would be adjusted based on each employee's geographic location. The position of each employee within a compensation range at Cleverbridge is dependent on several individual circumstances, such as experience, training, certifications, and other business requirements/needs.
Cleverbridge does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Cleverbridge.
Flexible work options
Work hybrid or fully remote with flexible hours (varies by role and team)
Inspiring office environments
Collaborate in modern offices in the heart of Cologne and Chicago
Get gym reimbursement, join wellness challenges, and access other health benefits
Grow your skills with structured programs and a personal L&D budget
Employee support programs
Access 401(k), pension plans, volunteer time off, mentoring, and more
Referral program
Earn cash bonuses when your referrals join the Cleverbridge team
Cleverbridge is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status, or any other protected class.
At Cleverbridge, we believe in our people and their abilities to drive impact. That's why we offer a competitive salary, flexible working environment, and opportunities for growth and advancement. If you're ready to take the next step in your career, we want you on our team! Apply now and let's build something amazing together.
#J-18808-Ljbffr
About The Role Cleverbridge is seeking a strategic and people-focused
Manager, Email & Marketing Automation
to lead and evolve our lifecycle marketing function.
This is a player/coach leadership role responsible for driving performance across multiple client portfolios, developing a high-performing team, and ensuring email and marketing automation deliver measurable revenue impact.
You will lead people, programs, and client strategy - elevating the maturity, scalability, and commercial contribution of the channel.
What You’ll Own Lifecycle Strategy & Performance
Define and lead lifecycle and automation strategies across client accounts
Translate business objectives into scalable customer journey frameworks that drive engagement, retention, and revenue
Establish KPIs and performance standards aligned to commercial outcomes
Identify account growth opportunities through strategic lifecycle expansion
Drive structured testing and data-informed optimization
Lead, mentor, and develop a team of email and marketing automation specialists
Set clear expectations around strategic thinking, execution quality, and accountability
Elevate the team’s lifecycle expertise and analytical capabilities
Ensure effective resource planning and operational excellence
Serve as a senior strategic advisor to clients
Lead performance reviews and lifecycle roadmap discussions
Present insights and recommendations clearly tied to business impact
Build trusted, long-term client relationships
Operational Excellence
Standardize processes, frameworks, and reporting across accounts
Strengthen cross-functional collaboration with Sales, Client Success, Product, and Finance
Contribute to forecasting and profitability management within the channel
What We’re Looking For
6+ years of experience in digital marketing, including strong experience in email, lifecycle, or marketing automation
Proven track record of driving measurable engagement and revenue impact
Experience leading teams in a client-facing or performance-driven environment
Strong understanding of marketing automation platforms, CRM systems, segmentation strategy, and analytics (experience with platforms such as Emarsys, HubSpot, or Marketo is a plus)
Confident communicator with experience presenting to senior stakeholders
High ownership mindset and ability to operate in a growth-oriented environment
If you’re excited about building high-impact lifecycle strategies, developing strong teams, and positioning marketing automation as a true growth engine within a revenue-focused organization, we’d love to hear from you.
A reasonable estimate of salary range for a new employee to be offered this role would be between $90,000 to $110,000 which would be adjusted based on each employee's geographic location. The position of each employee within a compensation range at Cleverbridge is dependent on several individual circumstances, such as experience, training, certifications, and other business requirements/needs.
Cleverbridge does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Cleverbridge.
Flexible work options
Work hybrid or fully remote with flexible hours (varies by role and team)
Inspiring office environments
Collaborate in modern offices in the heart of Cologne and Chicago
Get gym reimbursement, join wellness challenges, and access other health benefits
Grow your skills with structured programs and a personal L&D budget
Employee support programs
Access 401(k), pension plans, volunteer time off, mentoring, and more
Referral program
Earn cash bonuses when your referrals join the Cleverbridge team
Cleverbridge is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status, or any other protected class.
At Cleverbridge, we believe in our people and their abilities to drive impact. That's why we offer a competitive salary, flexible working environment, and opportunities for growth and advancement. If you're ready to take the next step in your career, we want you on our team! Apply now and let's build something amazing together.
#J-18808-Ljbffr