Senior Product Manager Subscription
Cleverbridge, Chicago, IL, United States
Sr. Product Manager Subscription & Lifecycle
Cleverbridge is the smarter way to sell globally. As a premium Merchant of Record (MoR), we simplify global software sales by combining powerful platform capabilities — including payments, subscriptions, taxes, and compliance — with expert services that fuel growth across the entire customer lifecycle. From onboarding and implementation to ongoing optimization and strategic guidance, our team works as an extension of our clients', helping them remove friction, reduce risk, and expand into new markets with confidence.
About the role We’re building the platform that enables companies to sell online and manage the full subscription lifecycle.
Today, we provide a
Subscription Management Portal (SMP)
that allows end customers to manage subscriptions, billing, and payments. However, this experience is
limited, fragmented, and under-adopted , especially for complex and enterprise use cases.
At the same time, market expectations have evolved:
Businesses need flexible lifecycle management to support retention and expansion
This creates a clear opportunity. The subscription lifecycle experience is not just a UI layer — it is the control surface of the customer relationship, directly impacting retention, expansion, and cost-to-serve.
We’re looking for a
Senior Product Manager
to own and evolve this into a scalable, core product capability.
This role is focused on the subscription lifecycle experience but
may expand or shift scope as business priorities evolve . It requires a product manager who can operate beyond a single domain and take a
holistic view of the product and company strategy .
What You’ll Do
Define product direction & priorities: Own the vision and roadmap, translate signals into priorities, and make clear trade-offs aligned with company strategy
Build a scalable subscription lifecycle experience: Define how customers manage subscriptions end-to-end
Drive retention and expansion outcomes: Improve retention, expansion, and self-service adoption by prioritizing high-impact initiatives with clear business cases
Drive adoption at scale: Reduce friction in onboarding and usage, improve how the product is integrated into client flows, work with GTM on positioning and rollout
Lead product discovery and development: Own the full product lifecycle from discovery to delivery, working closely with Engineering and cross-functional teams to ship, iterate, and scale high-impact solutions
Own outcomes, not just delivery — ensure shipped features translate into measurable business impact
Align stakeholders and drive decisions, ensuring shared understanding of vision, priorities, and outcomes.
What We’re Looking For
6+ years of product management experience (SaaS, fintech, or ecommerce)
Proven track record of owning high-impact, customer-facing products end-to-end
Core Product Skills
Strong product judgment — able to identify the right problems to solve and make clear trade-offs
Ability to operate in ambiguity and define strategy from first principles
Structured thinking and prioritization — you focus on what drives the most impact, not just what’s requested
Data-driven decision making — you define success upfront and measure outcomes rigorously
Strong execution discipline — you drive from idea to shipped product and measurable impact
Experience working on complex systems with multiple dependencies (e.g., payments, billing, platforms)
Ability to align and influence senior stakeholders and cross-functional teams
Act as a bar raiser within the product organization, contributing to team development and mentoring other PMs where needed
Clear, concise communicator — able to simplify complex topics and drive decisions
Additional Qualifications
Experience with subscriptions, billing, or invoicing systems
Experience with payments or commerce infrastructure
Entrepreneurial mindset — ownership, initiative, and drive
Comfortable operating in fast-changing environments.
Benefits of working at Cleverbridge Flexible work options
Work hybrid or fully remote with flexible hours (varies by role and team)
Inspiring office environments
Collaborate in modern offices in the heart of Cologne and Chicago
Get gym reimbursement, join wellness challenges, and access other health benefits
Grow your skills with structured programs and a personal L&D budget
Employee support programs
Access 401(k), pension plans, volunteer time off, mentoring, and more
Referral program
Earn cash bonuses when your referrals join the Cleverbridge team
Cleverbridge is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status, or any other protected class.
At Cleverbridge, we believe in our people and their abilities to drive impact. That's why we offer a competitive salary, flexible working environment, and opportunities for growth and advancement.
#J-18808-Ljbffr
About the role We’re building the platform that enables companies to sell online and manage the full subscription lifecycle.
Today, we provide a
Subscription Management Portal (SMP)
that allows end customers to manage subscriptions, billing, and payments. However, this experience is
limited, fragmented, and under-adopted , especially for complex and enterprise use cases.
At the same time, market expectations have evolved:
Businesses need flexible lifecycle management to support retention and expansion
This creates a clear opportunity. The subscription lifecycle experience is not just a UI layer — it is the control surface of the customer relationship, directly impacting retention, expansion, and cost-to-serve.
We’re looking for a
Senior Product Manager
to own and evolve this into a scalable, core product capability.
This role is focused on the subscription lifecycle experience but
may expand or shift scope as business priorities evolve . It requires a product manager who can operate beyond a single domain and take a
holistic view of the product and company strategy .
What You’ll Do
Define product direction & priorities: Own the vision and roadmap, translate signals into priorities, and make clear trade-offs aligned with company strategy
Build a scalable subscription lifecycle experience: Define how customers manage subscriptions end-to-end
Drive retention and expansion outcomes: Improve retention, expansion, and self-service adoption by prioritizing high-impact initiatives with clear business cases
Drive adoption at scale: Reduce friction in onboarding and usage, improve how the product is integrated into client flows, work with GTM on positioning and rollout
Lead product discovery and development: Own the full product lifecycle from discovery to delivery, working closely with Engineering and cross-functional teams to ship, iterate, and scale high-impact solutions
Own outcomes, not just delivery — ensure shipped features translate into measurable business impact
Align stakeholders and drive decisions, ensuring shared understanding of vision, priorities, and outcomes.
What We’re Looking For
6+ years of product management experience (SaaS, fintech, or ecommerce)
Proven track record of owning high-impact, customer-facing products end-to-end
Core Product Skills
Strong product judgment — able to identify the right problems to solve and make clear trade-offs
Ability to operate in ambiguity and define strategy from first principles
Structured thinking and prioritization — you focus on what drives the most impact, not just what’s requested
Data-driven decision making — you define success upfront and measure outcomes rigorously
Strong execution discipline — you drive from idea to shipped product and measurable impact
Experience working on complex systems with multiple dependencies (e.g., payments, billing, platforms)
Ability to align and influence senior stakeholders and cross-functional teams
Act as a bar raiser within the product organization, contributing to team development and mentoring other PMs where needed
Clear, concise communicator — able to simplify complex topics and drive decisions
Additional Qualifications
Experience with subscriptions, billing, or invoicing systems
Experience with payments or commerce infrastructure
Entrepreneurial mindset — ownership, initiative, and drive
Comfortable operating in fast-changing environments.
Benefits of working at Cleverbridge Flexible work options
Work hybrid or fully remote with flexible hours (varies by role and team)
Inspiring office environments
Collaborate in modern offices in the heart of Cologne and Chicago
Get gym reimbursement, join wellness challenges, and access other health benefits
Grow your skills with structured programs and a personal L&D budget
Employee support programs
Access 401(k), pension plans, volunteer time off, mentoring, and more
Referral program
Earn cash bonuses when your referrals join the Cleverbridge team
Cleverbridge is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status, or any other protected class.
At Cleverbridge, we believe in our people and their abilities to drive impact. That's why we offer a competitive salary, flexible working environment, and opportunities for growth and advancement.
#J-18808-Ljbffr