
Sr. Lock Desk Analyst - Flex Lending
Novus Home Mortgage, Goerkes Corner, WI, United States
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Lock Desk & Pricing Operations
Manage daily lock desk activities including rate lock requests, lock extensions, relocks, renegotiations, and pricing exceptions.
Ensure accurate and timely application of rates, margins, and pricing updates within the LOS/PPE systems.
Review and validate loan lock accuracy, eligibility, and profitability in accordance with Flex Lending policies and investor guidelines.
Process complex lock scenarios and provide resolution on escalated or nuanced pricing questions.
Compliance & Risk Management
Ensure all lock processes comply with internal controls, investor requirements, and regulatory standards.
Identify discrepancies or risk exposures in locked pipelines and proactively recommend corrective actions.
Support audit requests by providing necessary documentation, explanations, and historical pricing data.
Pipeline & Profitability Management
Monitor lock expirations, fallout, and pipeline performance trends; elevate risks to leadership as needed.
Assist Secondary Marketing and Capital Markets in modeling pricing, margin strategies, and loan sale optimization.
Evaluate lock desk metrics and contribute to reports that support departmental forecasting and strategic planning.
Perform monthly purchase advice reconciliation and document any discrepancies between expected and actual proceeds at the time of loan purchase, including detailed explanations for variance.
Cross-Functional Support
Serve as a subject‑matter expert for Sales, Processing, Underwriting, and Closing teams regarding lock policies and pricing rules.
Provide coaching to junior lock desk analysts and contribute to training materials and SOP updates.
Collaborate with technology partners to test system enhancements, troubleshoot PPE/LOS issues, and improve workflow automation.
QUALIFICATIONS
5+ years of Non-QM lock desk experience or 10‑15+ years of experience in Mortgage Secondary Marketing.
Experience in non‑QM or specialty lending programs is preferred.
Background working in a high‑volume, multi‑channel lending environment.
Requires education generally equivalent to a high school diploma.
Experience using Microsoft Office products (i.e., Word, Excel, Outlook, PowerPoint, SharePoint).
Pay range: $66,000 - $89,000 annually
Travel 20% for conferences and other events.
This position offers the option for Onsite work for individuals who live within a commutable distance to the corporate location in Brookfield, WI. This position may be offered as remote for individuals who live outside a commutable distance to Brookfield, WI.
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Manage daily lock desk activities including rate lock requests, lock extensions, relocks, renegotiations, and pricing exceptions.
Ensure accurate and timely application of rates, margins, and pricing updates within the LOS/PPE systems.
Review and validate loan lock accuracy, eligibility, and profitability in accordance with Flex Lending policies and investor guidelines.
Process complex lock scenarios and provide resolution on escalated or nuanced pricing questions.
Compliance & Risk Management
Ensure all lock processes comply with internal controls, investor requirements, and regulatory standards.
Identify discrepancies or risk exposures in locked pipelines and proactively recommend corrective actions.
Support audit requests by providing necessary documentation, explanations, and historical pricing data.
Pipeline & Profitability Management
Monitor lock expirations, fallout, and pipeline performance trends; elevate risks to leadership as needed.
Assist Secondary Marketing and Capital Markets in modeling pricing, margin strategies, and loan sale optimization.
Evaluate lock desk metrics and contribute to reports that support departmental forecasting and strategic planning.
Perform monthly purchase advice reconciliation and document any discrepancies between expected and actual proceeds at the time of loan purchase, including detailed explanations for variance.
Cross-Functional Support
Serve as a subject‑matter expert for Sales, Processing, Underwriting, and Closing teams regarding lock policies and pricing rules.
Provide coaching to junior lock desk analysts and contribute to training materials and SOP updates.
Collaborate with technology partners to test system enhancements, troubleshoot PPE/LOS issues, and improve workflow automation.
QUALIFICATIONS
5+ years of Non-QM lock desk experience or 10‑15+ years of experience in Mortgage Secondary Marketing.
Experience in non‑QM or specialty lending programs is preferred.
Background working in a high‑volume, multi‑channel lending environment.
Requires education generally equivalent to a high school diploma.
Experience using Microsoft Office products (i.e., Word, Excel, Outlook, PowerPoint, SharePoint).
Pay range: $66,000 - $89,000 annually
Travel 20% for conferences and other events.
This position offers the option for Onsite work for individuals who live within a commutable distance to the corporate location in Brookfield, WI. This position may be offered as remote for individuals who live outside a commutable distance to Brookfield, WI.
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