LTSS HCBS Program Associate Director
NC Department of Health and Human Services, Raleigh, NC, United States
About Us
The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.
Agency Department of Health and Human Services
Division Health Benefits
Job Classification Title Human Services Program Manager II (NS)
Position Number 65024486
Grade NC20
Description of Work The Associate Director of Home and Community Based Services (HCBS) programs oversees the coordination of operations and activities in the delivery of health care services across HCBS program areas. This position plays a key role in developing strategy, aligning overall goals and objectives, managing program areas, and contributing to the critical decisions around the future of these programs. This Associate Director role is a direct report to the LTSS Deputy Director working closely with all members of leadership, employees, and key stakeholders both internal and external to Division of Health Benefits (DHB).
Work Schedule Position is eligible for a hybrid-teleworking schedule to include weekly onsite work hours.
Salary and Recruitment Ranges Salary Grade Range: $70,478 - $123,336
Recruitment Range: $70,478 - $102,112
Preferred Knowledge, Skills, and Abilities / Management Preferences
Experience monitoring compliance with federal and state HCBS waiver requirements, audit readiness, quality assurance, and corrective action plans.
Ability to prioritize tasks and maintain compliance metrics while delivering quality outcomes.
Possess proven organizational, time management and interpersonal and communication skills.
Skilled in contract management and vendor performance. Successful oversight of complex budgets, oversight of grant administration and outcomes data that can be translated and shared in support of the goals of the division.
Strategic stakeholder engagement and coalition building including skill in articulating the mission and mandate of the division at many levels.
Physical Requirements
Able to occasionally travel within the community.
Able to sit, stand, walk, and use computer and phone for extended periods.
Compensation & Benefits Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.
Minimum Education and Experience Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.
Master's degree in a discipline specific to the program from an appropriately accredited institution and four years of experience in the area of assignment, including two years in a supervisory or consultative capacity; or
Bachelor's degree in a discipline specific to the program from an appropriately accredited institution and six years of experience in the area of assignment, including two years in a supervisory or consultative capacity; or
an equivalent combination of education and experience.
EEO Statement The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.
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Agency Department of Health and Human Services
Division Health Benefits
Job Classification Title Human Services Program Manager II (NS)
Position Number 65024486
Grade NC20
Description of Work The Associate Director of Home and Community Based Services (HCBS) programs oversees the coordination of operations and activities in the delivery of health care services across HCBS program areas. This position plays a key role in developing strategy, aligning overall goals and objectives, managing program areas, and contributing to the critical decisions around the future of these programs. This Associate Director role is a direct report to the LTSS Deputy Director working closely with all members of leadership, employees, and key stakeholders both internal and external to Division of Health Benefits (DHB).
Work Schedule Position is eligible for a hybrid-teleworking schedule to include weekly onsite work hours.
Salary and Recruitment Ranges Salary Grade Range: $70,478 - $123,336
Recruitment Range: $70,478 - $102,112
Preferred Knowledge, Skills, and Abilities / Management Preferences
Experience monitoring compliance with federal and state HCBS waiver requirements, audit readiness, quality assurance, and corrective action plans.
Ability to prioritize tasks and maintain compliance metrics while delivering quality outcomes.
Possess proven organizational, time management and interpersonal and communication skills.
Skilled in contract management and vendor performance. Successful oversight of complex budgets, oversight of grant administration and outcomes data that can be translated and shared in support of the goals of the division.
Strategic stakeholder engagement and coalition building including skill in articulating the mission and mandate of the division at many levels.
Physical Requirements
Able to occasionally travel within the community.
Able to sit, stand, walk, and use computer and phone for extended periods.
Compensation & Benefits Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.
Minimum Education and Experience Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.
Master's degree in a discipline specific to the program from an appropriately accredited institution and four years of experience in the area of assignment, including two years in a supervisory or consultative capacity; or
Bachelor's degree in a discipline specific to the program from an appropriately accredited institution and six years of experience in the area of assignment, including two years in a supervisory or consultative capacity; or
an equivalent combination of education and experience.
EEO Statement The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.
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