Inside Sales Specialist
Teleflora, Paragould, AR, United States
Inside Sales Specialist – Teleflora
With Mother's Day approaching, Teleflora is busier than ever! We are looking to hire an Inside Sales Specialist. Teleflora is part of The Wonderful Company family since 1979 and has become the world’s largest flower delivery service, with a nationwide network of over 10,000 member florists.
The role will be based in Paragould, AR, but offers hybrid flexibility: Monday–Thursday in the Paragould office and optional work‑from‑home on Fridays. The position is hourly plus commission, with opportunities to increase earnings through contests and performance‑based additional commission. The average annual wage range is $35,000 to $65,000.
Job Description
Maintain full knowledge of Teleflora product lines, services, systems and technology; use internal sales tools, data and reports to maximize sales to both active and new floral customers.
Collaborate with the Inside Sales Supervisor & Coordinator to develop and execute effective selling skills and strategies, including closing sales, addressing objections, understanding buying signals, upselling and consultative selling.
Establish a disciplined daily rhythm of making calls and maintain a steadfast commitment to individual and team targets & objectives.
Exceed personal and team sales targets by effectively managing calls, call time, talk time, close rates and units per sale.
Build rapport and trust with Teleflora’s florist partners and reinforce the brand’s commitment to excellence.
Provide regular feedback, recommendations and insight to the IS Supervisor; participate in daily, weekly and annual meetings and training as needed.
Be willing to work overtime during floral holiday peaks, including nights and weekends, and perform other tasks as required.
Additional duties as assigned.
Qualifications
High school diploma or equivalent.
Minimum 3 years of experience selling in a call‑center or sales environment with proven phone & sales skills.
Detail‑oriented, highly organized, and able to multi‑task.
Positive, energetic, optimistic, and open‑minded; thrives in a competitive, fast‑paced environment.
Strong teamwork, communication, emotional intelligence and collaboration skills.
Solution‑oriented, self‑motivated, and comfortable with a dynamic organization.
Basic computer proficiency, including Excel & Word.
Working Conditions
Flexible shift patterns based on departmental needs.
Holiday time off may be restricted due to order deadlines.
Work performed in an indoor office environment.
Potential travel to Teleflora offices, industry events or Territory Sales Manager visits.
Additional Information
Thriving Wellness Community: Access to comprehensive medical, vision & dental coverage, a 401k with matching eligibility, and added benefits like 24/7 online physician consultations, virtual mental‑health resources, life coaching, employee community groups, cash rewards for healthy habits, fitness reimbursements, and a library of on‑demand fitness videos.
Career Advancement Opportunities: Clear paths for progression and internal mobility across The Wonderful Company’s diverse brands and business units.
Focused Learning & Development: Leadership training, webinars, e‑learning courses and support from the Learning & Organizational Development department.
Empowering Mentorship Program: Connect with colleagues through a company‑wide mentorship to share goals, overcome challenges and drive career growth.
Continuous Improvement Training: Participate in training that empowers employees to implement concepts for positive workplace change.
Building a Healthy Society: We focus on improving social determinants—quality education, medical care, economic mobility and healthy environments—to build thriving communities.
Giving Back to the Community: Allocate company‑provided funds to up to three charities of choice and join Wonderful Neighbor initiatives for group service projects.
Teleflora is part of The Wonderful Company, a private, fast‑growing company with 10,000 employees worldwide. The company commits to corporate social responsibility and supports environmental sustainability, charitable giving, education initiatives and health & wellness programs. For more information, visit csr.wonderful.com.
We are an Equality Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories.
EEO is the law.
Click here for more information.
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The role will be based in Paragould, AR, but offers hybrid flexibility: Monday–Thursday in the Paragould office and optional work‑from‑home on Fridays. The position is hourly plus commission, with opportunities to increase earnings through contests and performance‑based additional commission. The average annual wage range is $35,000 to $65,000.
Job Description
Maintain full knowledge of Teleflora product lines, services, systems and technology; use internal sales tools, data and reports to maximize sales to both active and new floral customers.
Collaborate with the Inside Sales Supervisor & Coordinator to develop and execute effective selling skills and strategies, including closing sales, addressing objections, understanding buying signals, upselling and consultative selling.
Establish a disciplined daily rhythm of making calls and maintain a steadfast commitment to individual and team targets & objectives.
Exceed personal and team sales targets by effectively managing calls, call time, talk time, close rates and units per sale.
Build rapport and trust with Teleflora’s florist partners and reinforce the brand’s commitment to excellence.
Provide regular feedback, recommendations and insight to the IS Supervisor; participate in daily, weekly and annual meetings and training as needed.
Be willing to work overtime during floral holiday peaks, including nights and weekends, and perform other tasks as required.
Additional duties as assigned.
Qualifications
High school diploma or equivalent.
Minimum 3 years of experience selling in a call‑center or sales environment with proven phone & sales skills.
Detail‑oriented, highly organized, and able to multi‑task.
Positive, energetic, optimistic, and open‑minded; thrives in a competitive, fast‑paced environment.
Strong teamwork, communication, emotional intelligence and collaboration skills.
Solution‑oriented, self‑motivated, and comfortable with a dynamic organization.
Basic computer proficiency, including Excel & Word.
Working Conditions
Flexible shift patterns based on departmental needs.
Holiday time off may be restricted due to order deadlines.
Work performed in an indoor office environment.
Potential travel to Teleflora offices, industry events or Territory Sales Manager visits.
Additional Information
Thriving Wellness Community: Access to comprehensive medical, vision & dental coverage, a 401k with matching eligibility, and added benefits like 24/7 online physician consultations, virtual mental‑health resources, life coaching, employee community groups, cash rewards for healthy habits, fitness reimbursements, and a library of on‑demand fitness videos.
Career Advancement Opportunities: Clear paths for progression and internal mobility across The Wonderful Company’s diverse brands and business units.
Focused Learning & Development: Leadership training, webinars, e‑learning courses and support from the Learning & Organizational Development department.
Empowering Mentorship Program: Connect with colleagues through a company‑wide mentorship to share goals, overcome challenges and drive career growth.
Continuous Improvement Training: Participate in training that empowers employees to implement concepts for positive workplace change.
Building a Healthy Society: We focus on improving social determinants—quality education, medical care, economic mobility and healthy environments—to build thriving communities.
Giving Back to the Community: Allocate company‑provided funds to up to three charities of choice and join Wonderful Neighbor initiatives for group service projects.
Teleflora is part of The Wonderful Company, a private, fast‑growing company with 10,000 employees worldwide. The company commits to corporate social responsibility and supports environmental sustainability, charitable giving, education initiatives and health & wellness programs. For more information, visit csr.wonderful.com.
We are an Equality Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories.
EEO is the law.
Click here for more information.
#J-18808-Ljbffr