Global Support Leader — Enterprise SaaS & Identity

A leading identity security firm is looking for a Support Leader to build and scale their global support function. This role involves defining the support model, driving operational excellence, and ensuring a customer-first approach. The ideal candidate will have over 8 years of support experience, including management, with a strong understanding of enterprise SaaS platforms and exceptional leadership skills. This position offers an opportunity to impact customer satisfaction and works within a hybrid model. #J-18808-Ljbffr