
Global Enterprise Support Leader — Hybrid
Itron, Inc., Frankfort, KY, United States
A technology solutions provider is seeking a Technical Support & Solutions Manager to lead enterprise support for critical infrastructure customers. In this role, you will enhance support processes ensuring exceptional customer experience. Ideal candidates have 7+ years in enterprise SaaS technical support, strong communication skills, and experience with support tools like Jira and Zendesk. The job offers a competitive benefits package and supports a hybrid work schedule.
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