Global Public Sector CSM - AI-Driven Success

A leading CRM tech company is seeking a Customer Success Manager in Chicago to ensure high-value customers maximize their investment. The role involves serving as an accountability point for customer deliverables, driving adoption of Sales Cloud features, and managing relationships with technical and business stakeholders. Candidates should have at least 3 years in Customer Success or SaaS, with strong communication skills and Salesforce Service Cloud knowledge. Office flexibility is included with an in-office requirement of at least three days per week. #J-18808-Ljbffr