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Director AI & Data - Optometry

GRS Talent, Granite Heights, WI, United States


Director of AI & Data – Optometry Platform Texas, United States (Hybrid)

Healthcare Services / MSO Experience is ESSENTIAL for this role PE-backed and Eyecare strongly preferred About the Company We’re partnering with a private equity-backed, multi-site optometry platform operating across 50+ locations, with continued expansion through acquisition across the Southern U.S.

As the business scales, there is a clear need to move from fragmented, site-level reporting toward a more centralised, data-driven operating model - particularly across patient access, optical performance, and revenue cycle.

About the Role This is a newly created leadership role focused on building and scaling the organisation’s data and AI capability.

The role sits at the intersection of operations, finance, and technology - responsible for turning data across EHR, PM, and optical systems into clear, actionable insight that drives performance across a multi‑site environment.

There is a strong focus on

practical AI application , particularly across scheduling, call centre performance, patient intake, and optical conversion.

Responsibilities

Own and execute a centralised data strategy across a 50+ site optometry platform

Integrate and standardise data across EHR, PM, optical, and RCM systems

Build reporting across key KPIs including patient access, exam volumes, optical capture rate, revenue per patient, and RCM performance

Partner with COO / CFO / Ops leadership to drive data‑led decision making

Identify and implement AI use cases across scheduling, call centre optimisation, and intake workflows

Improve data visibility, governance, and consistency across newly integrated sites

Translate complex data into clear insight for executive leadership

Qualifications

Experience in a Director / Head of Data, Analytics, or similar role

Track record building data infrastructure across

multi‑site healthcare platforms (50–150+ locations)

Strong understanding of EHR / PM and optical data environments

Experience within or alongside

PE‑backed or high‑growth organisations

Exposure to AI / automation in operational settings (patient access, RCM, or similar)

Ability to operate cross‑functionally with Ops, Finance, IT, and executive teams

Required Skills

Data architecture, integration, and governance across multi‑site environments

Dashboarding & reporting (Power BI, Tableau or similar)

Strong understanding of operational KPIs within healthcare services

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