Senior Account Manager
SEBPO, Marlton, NJ, United States
SEBPO is seeking a high-performing Senior Account Manager who is already thriving in a client-facing role and ready to own complex, multi-channel enterprise partnerships.
This is a hybrid position based in our Marlton, NJ office (3 days per week onsite).
This role is about more than retention — it’s about strategic growth, expansion, and executive-level impact within a BPO/outsourcing environment.
What You’ll Do
Own a portfolio of high-value enterprise accounts
Drive client satisfaction, retention, and revenue expansion
Identify and close growth opportunities across services
Lead Quarterly Business Reviews (QBRs) and Executive Briefings
Partner cross-functionally with Delivery, Operations, and Implementation teams
Build trusted relationships with senior client stakeholders
Maintain accurate pipeline forecasting (Commit / Outlook / Upside) in Salesforce
Travel as needed to strengthen partnerships
What You Bring
Currently in a client-facing Account Manager role with proven account growth results
5+ years in BPO, Managed Services, or outsourcing
Executive presence with strong presentation and negotiation skills
Ability to tell compelling stories using KPIs and performance data
Experience collaborating with global delivery centers (LATAM, APAC, South Asia)
Familiarity with marketing services, digital operations, or offshore staffing
Proficiency in Salesforce and Google Workspace
Why Join SEBPO? You’ll manage strategic enterprise partnerships, influence executive decision-makers, and directly impact revenue growth in a global outsourcing organization built for scale.
If you’re ready to elevate from account management to strategic partnership leadership — we’d love to connect.
Apply today or message us to learn more.
#J-18808-Ljbffr
This is a hybrid position based in our Marlton, NJ office (3 days per week onsite).
This role is about more than retention — it’s about strategic growth, expansion, and executive-level impact within a BPO/outsourcing environment.
What You’ll Do
Own a portfolio of high-value enterprise accounts
Drive client satisfaction, retention, and revenue expansion
Identify and close growth opportunities across services
Lead Quarterly Business Reviews (QBRs) and Executive Briefings
Partner cross-functionally with Delivery, Operations, and Implementation teams
Build trusted relationships with senior client stakeholders
Maintain accurate pipeline forecasting (Commit / Outlook / Upside) in Salesforce
Travel as needed to strengthen partnerships
What You Bring
Currently in a client-facing Account Manager role with proven account growth results
5+ years in BPO, Managed Services, or outsourcing
Executive presence with strong presentation and negotiation skills
Ability to tell compelling stories using KPIs and performance data
Experience collaborating with global delivery centers (LATAM, APAC, South Asia)
Familiarity with marketing services, digital operations, or offshore staffing
Proficiency in Salesforce and Google Workspace
Why Join SEBPO? You’ll manage strategic enterprise partnerships, influence executive decision-makers, and directly impact revenue growth in a global outsourcing organization built for scale.
If you’re ready to elevate from account management to strategic partnership leadership — we’d love to connect.
Apply today or message us to learn more.
#J-18808-Ljbffr