E-Commerce Specialist
The Chamber of Manitowoc County, Manitowoc, WI, United States
Job Description: E-Commerce Specialist
Have a passion for online ordering and an interest in learning the ins and outs of e-commerce? Then this might be the ideal next step in your career!
Position Summary The E-Commerce Specialist role is responsible for managing, maintaining, and optimizing client-facing e-commerce stores and digital ordering programs. This role supports branded company stores, uniform programs, and custom promotional product solutions by ensuring accurate product setup, smooth ordering experiences, and strong collaboration with internal teams and suppliers.
Responsibilities
Manage day‑to‑day operations of B2B e‑commerce platforms used for company stores and client programs
Build, launch, and maintain branded client storefronts, including product setup, pricing, categories, permissions, and user access
Create and maintain product listings with accurate SKUs, pricing tiers, decoration methods, lead times, and compliance requirements
Coordinate closely with sales, account management, and production teams to support client programs and promotions
Accurately review customer orders in a timely fashion
Troubleshoot platform issues and elevate technical challenges as needed
Promote the store to the customer audience
Document processes and best practices for store builds and ongoing maintenance
Other duties as assigned
What Makes This Role Unique at Towsleys
Build custom stores for nationally recognized brands.
Family‑owned, supportive environment where collaboration matters.
Small team agility - your ideas are heard and implemented.
Frequent cross‑department interaction.
Opportunities to learn beyond your job function.
A culture that values teamwork and celebrates wins
Requirements
2+ years of experience in e‑commerce, digital operations, or promotional products
Knowledge of website design and tools, user experience, and other e‑Commerce‑related technologies. WordPress knowledge is a plus.
High attention to detail and ability to manage multiple client programs simultaneously
Comfortable working cross‑functionally with sales, customer service, suppliers, and production teams
Strong presentation skills, both in‑person and remote
Technical competency
Proficient using social media and search platforms; Google G Suite, Microsoft Office, and other common relevant tools and software
Superb time management and attention to detail
Multitask and be able to work in a fast‑paced environment
Why Choose Towsleys
Family‑oriented, welcoming culture.
Opportunities for professional growth.
Fun team environment with regular events.
Supportive leadership that values ideas.
Creative, project‑based work for recognizable brands.
Long‑term stability and career longevity.
About Us Towsleys has been a trusted, family‑owned business for more than 70 years, known for delivering high-quality branded merchandise, uniforms, and promotional product solutions. We take pride in our collaborative, people‑first culture where team members support each other, celebrate wins together, and enjoy a workplace that feels genuinely welcoming. From company cookouts to team events, we believe in working hard and having fun along the way.
We are growing and looking for an E‑Commerce Specialist who’s excited to help us elevate our digital storefronts and deliver top‑tier experiences to our clients.
#J-18808-Ljbffr
Position Summary The E-Commerce Specialist role is responsible for managing, maintaining, and optimizing client-facing e-commerce stores and digital ordering programs. This role supports branded company stores, uniform programs, and custom promotional product solutions by ensuring accurate product setup, smooth ordering experiences, and strong collaboration with internal teams and suppliers.
Responsibilities
Manage day‑to‑day operations of B2B e‑commerce platforms used for company stores and client programs
Build, launch, and maintain branded client storefronts, including product setup, pricing, categories, permissions, and user access
Create and maintain product listings with accurate SKUs, pricing tiers, decoration methods, lead times, and compliance requirements
Coordinate closely with sales, account management, and production teams to support client programs and promotions
Accurately review customer orders in a timely fashion
Troubleshoot platform issues and elevate technical challenges as needed
Promote the store to the customer audience
Document processes and best practices for store builds and ongoing maintenance
Other duties as assigned
What Makes This Role Unique at Towsleys
Build custom stores for nationally recognized brands.
Family‑owned, supportive environment where collaboration matters.
Small team agility - your ideas are heard and implemented.
Frequent cross‑department interaction.
Opportunities to learn beyond your job function.
A culture that values teamwork and celebrates wins
Requirements
2+ years of experience in e‑commerce, digital operations, or promotional products
Knowledge of website design and tools, user experience, and other e‑Commerce‑related technologies. WordPress knowledge is a plus.
High attention to detail and ability to manage multiple client programs simultaneously
Comfortable working cross‑functionally with sales, customer service, suppliers, and production teams
Strong presentation skills, both in‑person and remote
Technical competency
Proficient using social media and search platforms; Google G Suite, Microsoft Office, and other common relevant tools and software
Superb time management and attention to detail
Multitask and be able to work in a fast‑paced environment
Why Choose Towsleys
Family‑oriented, welcoming culture.
Opportunities for professional growth.
Fun team environment with regular events.
Supportive leadership that values ideas.
Creative, project‑based work for recognizable brands.
Long‑term stability and career longevity.
About Us Towsleys has been a trusted, family‑owned business for more than 70 years, known for delivering high-quality branded merchandise, uniforms, and promotional product solutions. We take pride in our collaborative, people‑first culture where team members support each other, celebrate wins together, and enjoy a workplace that feels genuinely welcoming. From company cookouts to team events, we believe in working hard and having fun along the way.
We are growing and looking for an E‑Commerce Specialist who’s excited to help us elevate our digital storefronts and deliver top‑tier experiences to our clients.
#J-18808-Ljbffr