Digital Product Manager Lead
PNC, New York, NY, United States
Overview
Position Overview: At PNC, our people are our greatest differentiator and competitive advantage. As a Digital Product Lead within PNC's Retail Lending organization, you will be based in Pittsburgh or Philadelphia PA, Wilmington DE, Washington DC, Tysons Corner VA, or New York, NY. PNC is seeking to transform its Retail Lending business, and as a Digital Product Lead you will play a critical part in this journey. You will lead the discovery and delivery of customer and employee experiences across our Consumer and SMB Card portfolio for Fraud and Card Replacement. We are seeking candidates who are passionate about customer experiences, driving innovation through technology, and possess a track record of delivering results. Responsibilities
Collaborate with the Senior Product Owner and Business Stakeholders to define the vision, roadmap, features and releases for Credit Card customer journeys. Collaborate with the Senior Product Owner and Business Stakeholders to identify the best solution for customer needs by conducting research, designs, prototypes, and other exploration activities. Develop an in-depth understanding of the end-to-end customer experience and needs as well as business vision and strategy to inform scrum team backlog prioritization. Focus on a holistic approach to create products and services in all channels for external and internal customers. Define, refine, accept, and prioritize stories based on business value, risk, stakeholder priorities, and complexity. Own and maintain one scrum team’s backlog and partner with BSAs, Tech Leads and Scrum teams to execute. Set sprint priorities and ensure the team aligns on a final sprint plan. Participate in program and team events including quarterly planning, demos, daily scrums, sprint planning, sprint review, and retrospectives. Manage activities for completion and proper documentation of business requirements and validate metrics as appropriate for methodology and Enterprise controls. Operate with a self-directed mindset with strong analytical, problem-solving, negotiation, written and verbal communication skills. Balance business needs with technical feasibility to establish priorities and appropriate tradeoffs for system functionality and performance. Work with the team with an MVP philosophy to deliver frequent, reliable, desirable and scalable software solutions. Note: PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Qualifications
Successful candidates must demonstrate knowledge, skills, and abilities for a product leadership role. The following sections outline preferred skills, competencies, work experience, education, and certifications/licensures. Preferred Skills
Agile Web Development Business Requirements Documentation (BRD) Data Visualization Digital User Experience Employee Engagement IT Architecture JavaScript Wireframing Competencies
Business Acumen Competitive Environment Data Gathering and Reporting Design Thinking Effective Communications Innovation Knowledge Of Product Line Marketing Strategy and Positioning Product Development Life Cycle Project Management Solutions Development Work Experience
Roles at this level typically require a university/college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job-specific certification(s), and experience (including military service) may be considered. Education
Bachelors Certifications
No Required Certification(s) Licenses
No Required License(s) Pay Transparency
Base Salary: $65,000.00 – $164,450.00. Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance. Application Window
Generally, this opening is expected to be posted for two business days from 02/05/2026, although it may be longer with business discretion. Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on eligibility for full-time employees, options include: medical/prescription drug coverage, dental and vision options; life insurance for employee and family; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance; wellness program with financial incentives; paid time off including holidays and vacation, and other program details. For more information about benefits visit the benefits page. Disability Accommodations
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Include “accommodation request” in the subject line and provide your name, job ID, and preferred contact method in the body of the email. Applicants may also call 877-968-7762 for accommodation assistance. All information will be kept confidential to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity
PNC provides equal employment opportunity regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other protected categories. This position is subject to regulatory requirements, including FDIA, SAFE Act and FINRA where applicable. California Residents
Refer to the California Consumer Privacy Act Privacy Notice to understand how PNC may use or disclose your personal information in our hiring practices.
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Position Overview: At PNC, our people are our greatest differentiator and competitive advantage. As a Digital Product Lead within PNC's Retail Lending organization, you will be based in Pittsburgh or Philadelphia PA, Wilmington DE, Washington DC, Tysons Corner VA, or New York, NY. PNC is seeking to transform its Retail Lending business, and as a Digital Product Lead you will play a critical part in this journey. You will lead the discovery and delivery of customer and employee experiences across our Consumer and SMB Card portfolio for Fraud and Card Replacement. We are seeking candidates who are passionate about customer experiences, driving innovation through technology, and possess a track record of delivering results. Responsibilities
Collaborate with the Senior Product Owner and Business Stakeholders to define the vision, roadmap, features and releases for Credit Card customer journeys. Collaborate with the Senior Product Owner and Business Stakeholders to identify the best solution for customer needs by conducting research, designs, prototypes, and other exploration activities. Develop an in-depth understanding of the end-to-end customer experience and needs as well as business vision and strategy to inform scrum team backlog prioritization. Focus on a holistic approach to create products and services in all channels for external and internal customers. Define, refine, accept, and prioritize stories based on business value, risk, stakeholder priorities, and complexity. Own and maintain one scrum team’s backlog and partner with BSAs, Tech Leads and Scrum teams to execute. Set sprint priorities and ensure the team aligns on a final sprint plan. Participate in program and team events including quarterly planning, demos, daily scrums, sprint planning, sprint review, and retrospectives. Manage activities for completion and proper documentation of business requirements and validate metrics as appropriate for methodology and Enterprise controls. Operate with a self-directed mindset with strong analytical, problem-solving, negotiation, written and verbal communication skills. Balance business needs with technical feasibility to establish priorities and appropriate tradeoffs for system functionality and performance. Work with the team with an MVP philosophy to deliver frequent, reliable, desirable and scalable software solutions. Note: PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Qualifications
Successful candidates must demonstrate knowledge, skills, and abilities for a product leadership role. The following sections outline preferred skills, competencies, work experience, education, and certifications/licensures. Preferred Skills
Agile Web Development Business Requirements Documentation (BRD) Data Visualization Digital User Experience Employee Engagement IT Architecture JavaScript Wireframing Competencies
Business Acumen Competitive Environment Data Gathering and Reporting Design Thinking Effective Communications Innovation Knowledge Of Product Line Marketing Strategy and Positioning Product Development Life Cycle Project Management Solutions Development Work Experience
Roles at this level typically require a university/college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job-specific certification(s), and experience (including military service) may be considered. Education
Bachelors Certifications
No Required Certification(s) Licenses
No Required License(s) Pay Transparency
Base Salary: $65,000.00 – $164,450.00. Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance. Application Window
Generally, this opening is expected to be posted for two business days from 02/05/2026, although it may be longer with business discretion. Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on eligibility for full-time employees, options include: medical/prescription drug coverage, dental and vision options; life insurance for employee and family; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance; wellness program with financial incentives; paid time off including holidays and vacation, and other program details. For more information about benefits visit the benefits page. Disability Accommodations
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Include “accommodation request” in the subject line and provide your name, job ID, and preferred contact method in the body of the email. Applicants may also call 877-968-7762 for accommodation assistance. All information will be kept confidential to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity
PNC provides equal employment opportunity regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other protected categories. This position is subject to regulatory requirements, including FDIA, SAFE Act and FINRA where applicable. California Residents
Refer to the California Consumer Privacy Act Privacy Notice to understand how PNC may use or disclose your personal information in our hiring practices.
#J-18808-Ljbffr