Business Development Representative- Expansion
Whatfix Inc., New Bremen, OH, United States
As part of the Expansion BD team, you will be responsible for driving growth within existing Whatfix customers by identifying new use cases, business units, and stakeholders. You will work closely with Account Managers (AMs) to unlock expansion opportunities across Digital Adoption, Mirror (AI roleplay), and other Whatfix products, contributing directly to revenue growth and pipeline acceleration.
What will you get to do?
Own a set of named customer accounts and drive expansion pipeline within them
Partner closely with Account Managers (AMs) to identify whitespace opportunities across business units, geographies, and use cases
Build and execute account-specific outreach strategies (email, LinkedIn, calls) based on account context and product fit
Identify and engage net-new stakeholders within existing customers (L&D, HR, Ops, IT, etc.)
Drive conversations around new product lines (e.g., Mirror AI roleplay, analytics, AI agents)
Conduct discovery‑led conversations to uncover expansion use cases and qualify opportunities
What you should have?
Strong account research and stakeholder mapping skills
Ability to understand customer lifecycle and expansion triggers
Experience working with Account Managers / Sales teams in a pod structure
Comfortable selling new product lines within existing accounts
Strong discovery and consultative selling skills
Perks & Benefits (India)
Best‑in‑class medical insurance coverage
Free lunch & dinner buffet
Doorstep cab drop facility
Education sponsorship
Internal job transfer & global mobility programs
Scope to represent Whatfix at global events
We also provide uncapped incentives, bonus plans and opportunities to employees (especially those in GTM teams) to travel to meet our global customers
Equal Opportunity Employer We are an equal opportunity employer and value diverse people because of and not in spite of the differences. We do not discriminate on the basis of race, religion, color, national origin, ethnicity, gender, sexual orientation, age, marital status, veteran status, or disability status. At Whatfix, we deeply value collaboration, innovation, and human connection. We believe that being together in the office five days a week fosters open communication, strengthens our sense of community, and accelerates innovation—ultimately helping us achieve our goals more effectively. At the same time, we recognize the importance of flexibility in balancing personal and professional priorities. To support this, we offer the option to work from home up to two days per month. In any situation that requires additional flexibility, we’re open to considering exceptions on a case‑by‑case basis to ensure you’re supported in managing both work and life seamlessly.
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What will you get to do?
Own a set of named customer accounts and drive expansion pipeline within them
Partner closely with Account Managers (AMs) to identify whitespace opportunities across business units, geographies, and use cases
Build and execute account-specific outreach strategies (email, LinkedIn, calls) based on account context and product fit
Identify and engage net-new stakeholders within existing customers (L&D, HR, Ops, IT, etc.)
Drive conversations around new product lines (e.g., Mirror AI roleplay, analytics, AI agents)
Conduct discovery‑led conversations to uncover expansion use cases and qualify opportunities
What you should have?
Strong account research and stakeholder mapping skills
Ability to understand customer lifecycle and expansion triggers
Experience working with Account Managers / Sales teams in a pod structure
Comfortable selling new product lines within existing accounts
Strong discovery and consultative selling skills
Perks & Benefits (India)
Best‑in‑class medical insurance coverage
Free lunch & dinner buffet
Doorstep cab drop facility
Education sponsorship
Internal job transfer & global mobility programs
Scope to represent Whatfix at global events
We also provide uncapped incentives, bonus plans and opportunities to employees (especially those in GTM teams) to travel to meet our global customers
Equal Opportunity Employer We are an equal opportunity employer and value diverse people because of and not in spite of the differences. We do not discriminate on the basis of race, religion, color, national origin, ethnicity, gender, sexual orientation, age, marital status, veteran status, or disability status. At Whatfix, we deeply value collaboration, innovation, and human connection. We believe that being together in the office five days a week fosters open communication, strengthens our sense of community, and accelerates innovation—ultimately helping us achieve our goals more effectively. At the same time, we recognize the importance of flexibility in balancing personal and professional priorities. To support this, we offer the option to work from home up to two days per month. In any situation that requires additional flexibility, we’re open to considering exceptions on a case‑by‑case basis to ensure you’re supported in managing both work and life seamlessly.
#J-18808-Ljbffr