Remote Customer Engagement Advisor
Hopesglobalgetaways, Bend, OR, United States
Overview
Were growing our remote team and seeking motivated individuals to join us as Remote Customer Engagement Advisor specializing in travel planning. In this role, you'll connect with clients, guide them through personalized travel options, and coordinate reservations — all while delivering an exceptional customer experience from home.
If you arere detail-oriented, enjoy helping others, and thrive in an independent work environment, this opportunity offers flexibility, structured training, and long-term career potential.
No prior travel industry experience? No problem. We provide comprehensive training and ongoing support to help you succeed.
Responsibilities
Assist clients in researching and organizing customized travel plans
Coordinate and confirm reservations using approved systems
Provide accurate information and tailored recommendations based on client preferences and budgets
Communicate professionally via email, phone, and messaging platforms
Manage booking updates, changes, and service-related inquiries efficiently
Maintain organized and accurate client records
Participate in virtual training sessions and team meetings
Qualifications
Strong communication and customer service skills
Detail-oriented with solid organizational abilities
Self-motivated and comfortable working independently in a remote setting
Basic computer proficiency and reliable internet access
Minimum age of 18
Legal eligibility to work in the U.S., U.K., Mexico, Australia, or Spain
What We Offer
100% fully remote opportunity
Flexible scheduling within business needs
Comprehensive training no prior experience required
Supportive, team-oriented culture
Incentive programs and performance-based perks
Clear path for long-term growth and advancement
#J-18808-Ljbffr
Were growing our remote team and seeking motivated individuals to join us as Remote Customer Engagement Advisor specializing in travel planning. In this role, you'll connect with clients, guide them through personalized travel options, and coordinate reservations — all while delivering an exceptional customer experience from home.
If you arere detail-oriented, enjoy helping others, and thrive in an independent work environment, this opportunity offers flexibility, structured training, and long-term career potential.
No prior travel industry experience? No problem. We provide comprehensive training and ongoing support to help you succeed.
Responsibilities
Assist clients in researching and organizing customized travel plans
Coordinate and confirm reservations using approved systems
Provide accurate information and tailored recommendations based on client preferences and budgets
Communicate professionally via email, phone, and messaging platforms
Manage booking updates, changes, and service-related inquiries efficiently
Maintain organized and accurate client records
Participate in virtual training sessions and team meetings
Qualifications
Strong communication and customer service skills
Detail-oriented with solid organizational abilities
Self-motivated and comfortable working independently in a remote setting
Basic computer proficiency and reliable internet access
Minimum age of 18
Legal eligibility to work in the U.S., U.K., Mexico, Australia, or Spain
What We Offer
100% fully remote opportunity
Flexible scheduling within business needs
Comprehensive training no prior experience required
Supportive, team-oriented culture
Incentive programs and performance-based perks
Clear path for long-term growth and advancement
#J-18808-Ljbffr