Program Director- Digital Experience and Engineering
Incedo Inc., Irving, TX, United States
Program Director (Digital Experience & Engineering)
Locations: Irving, TX; Basking Ridge, NJ; Cary, NC; Denver, CO; Tampa, FL
Mode: Hybrid
Total Compensation: Base + Performance Bonus + Applicable ESOP
About Incedo Incedo is a high-growth Digital and Analytics firm, which brings in a unique combination of Consulting, Analytics and Digital Technologies to solve complex business problems for its global set of marquee clients. We are headquartered in New Jersey with 4,000 employees based globally in offices in New Jersey, California, Gurgaon, Pune, Bangalore and Chennai.
As a firm we have been helping our clients achieve competitive advantage through end-to-end digital transformation and work across Financial Services, Telecom, Life Science & Healthcare and Product Engineering sectors. Our uniqueness lies in bringing together strong engineering, data science and design capabilities with deep domain understanding, and blurring the boundaries between services and products to maximize business impact from emerging technologies. Incedo’s customers come from Telecom, Wealth Management, Banking, Retail and Life-sciences sectors where we solve business use cases ranging from increasing digital (web/app) conversion rate to improving user experience, implementing machine‑learned models for personalization, real‑time scoring, pricing and promotions, and churn management.
About the role As a Program Director, you will work with our customers in developing world‑class systems to support their business needs. The role demands a Delivery Architect who will not only do solutioning but also be engaged in delivery during all phases of the project. This is a hands‑on role best suited for a senior or principal engineer looking to transition into a client‑facing role and excited about the prospect of solving a variety of challenging engineering problems. Incedo teams are cross‑functional in nature and may be geographically distributed across the US and India.
Key Attributes
Technical depth and solution design, acting as an architect with people and stakeholder management responsibility.
Delivery escalation management.
Intellectually smart, able to hold their own and not be pushed by the client.
Bring in thought leadership and architectural best practices in the context of client situations.
Responsibilities
Work closely with project leads, peer engineers, and customers to develop and implement software solutions that meet customer requirements and timelines.
Collaborate with User Experience and business groups to solve end‑user problems and enable transformation.
Create technical architecture and design for software applications and systems, including web applications, microservices, persistence stores, and integration endpoints.
Develop proof‑of‑concepts and spikes to evaluate new technologies.
Clearly communicate problem analysis and design trade‑offs to clients.
Qualifications
15‑20 years of experience coding, designing, and delivering complex software solutions.
Experience evaluating competing design approaches and making effective trade‑offs in design and implementation.
Experience with current testing methodologies, test‑first development, BDD, unit and functional testing, and one or more frameworks (e.g., JUnit, NUnit, MSTest, Karma, Selenium).
Expertise in engineering best practices such as design patterns, customer‑centric design, test‑driven development, refactoring, code review, continuous integration, building highly scalable applications, application security, and performance optimization.
Effective communication to explain complex ideas to both technical and non‑technical stakeholders.
Ability to work under minimal supervision, navigate ambiguous environments, and adapt quickly to change.
Strong problem‑solving skills working with User Experience and business groups.
Thought leadership and architectural best practices in the context of client situations.
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Mode: Hybrid
Total Compensation: Base + Performance Bonus + Applicable ESOP
About Incedo Incedo is a high-growth Digital and Analytics firm, which brings in a unique combination of Consulting, Analytics and Digital Technologies to solve complex business problems for its global set of marquee clients. We are headquartered in New Jersey with 4,000 employees based globally in offices in New Jersey, California, Gurgaon, Pune, Bangalore and Chennai.
As a firm we have been helping our clients achieve competitive advantage through end-to-end digital transformation and work across Financial Services, Telecom, Life Science & Healthcare and Product Engineering sectors. Our uniqueness lies in bringing together strong engineering, data science and design capabilities with deep domain understanding, and blurring the boundaries between services and products to maximize business impact from emerging technologies. Incedo’s customers come from Telecom, Wealth Management, Banking, Retail and Life-sciences sectors where we solve business use cases ranging from increasing digital (web/app) conversion rate to improving user experience, implementing machine‑learned models for personalization, real‑time scoring, pricing and promotions, and churn management.
About the role As a Program Director, you will work with our customers in developing world‑class systems to support their business needs. The role demands a Delivery Architect who will not only do solutioning but also be engaged in delivery during all phases of the project. This is a hands‑on role best suited for a senior or principal engineer looking to transition into a client‑facing role and excited about the prospect of solving a variety of challenging engineering problems. Incedo teams are cross‑functional in nature and may be geographically distributed across the US and India.
Key Attributes
Technical depth and solution design, acting as an architect with people and stakeholder management responsibility.
Delivery escalation management.
Intellectually smart, able to hold their own and not be pushed by the client.
Bring in thought leadership and architectural best practices in the context of client situations.
Responsibilities
Work closely with project leads, peer engineers, and customers to develop and implement software solutions that meet customer requirements and timelines.
Collaborate with User Experience and business groups to solve end‑user problems and enable transformation.
Create technical architecture and design for software applications and systems, including web applications, microservices, persistence stores, and integration endpoints.
Develop proof‑of‑concepts and spikes to evaluate new technologies.
Clearly communicate problem analysis and design trade‑offs to clients.
Qualifications
15‑20 years of experience coding, designing, and delivering complex software solutions.
Experience evaluating competing design approaches and making effective trade‑offs in design and implementation.
Experience with current testing methodologies, test‑first development, BDD, unit and functional testing, and one or more frameworks (e.g., JUnit, NUnit, MSTest, Karma, Selenium).
Expertise in engineering best practices such as design patterns, customer‑centric design, test‑driven development, refactoring, code review, continuous integration, building highly scalable applications, application security, and performance optimization.
Effective communication to explain complex ideas to both technical and non‑technical stakeholders.
Ability to work under minimal supervision, navigate ambiguous environments, and adapt quickly to change.
Strong problem‑solving skills working with User Experience and business groups.
Thought leadership and architectural best practices in the context of client situations.
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