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Senior Customer Success Lead — Retention & Growth

UPS Supply Chain Solutions, Santa Clara, CA, United States


A global logistics company is seeking a Customer Success Salesperson in Santa Clara, CA. The ideal candidate will focus on client onboarding, relationship management, and innovative retention strategies to enhance customer loyalty. Responsibilities include establishing stakeholder relationships, developing customer retention strategies, and identifying upsell opportunities. Candidates should have experience in customer success or account management, preferably in a B2B environment. Strong communication skills and a customer-centric approach are essential, as is a Bachelor's Degree or relevant experience. #J-18808-Ljbffr