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PTR Global is hiring: Senior User Experience Designer in Chicago

PTR Global, Chicago, IL, United States


Our client, a leader in the aviation space, is seeking a

Senior UX Designer

to join their team on an ongoing contract basis in

Downtown Chicago .

In this role, you will help create a best in class user experience for frontline employees helping transform unmet user needs and business opportunities into successful employee tools.

This is a hybrid role with 1–2 days per week onsite in Chicago and offers health benefits.

Job Description The UX Designer will design and define engaging digital experiences for frontline employees transforming unmet user needs and business opportunities into successful employee tools. The ideal candidate has a passion for user centered design and has a wide breadth of experience across multiple types of products channels and design methodologies. You will collaborate daily with a diverse set of specialists including UX architects researchers visual designers project managers business stakeholders writers and developers to deliver these digital experiences.

Responsibilities

Identify user needs and business requirements

Develop intuitive usable and engaging interactions

Initiate and respond to ideas for innovation/improvements based on research analysis and competitive reviews

Drive the design of next generation navigation schemes patterns components and templates across the companys products insuring a consistent appealing and dynamic customer experience.

Create low and high fidelity interactive prototypes adhering to a rapid iterative and collaborative process

Work with usability researchers to define test plans and iterate designs throughout user testing.

Translate usability research findings into design improvements.

Ensure digital touch points become and remain consistent with user experience and brand standards

Create final UX deliverables through appropriately detailed specifications including: process flows wireframes storyboards high and low fidelity prototypes.

Create visual design assets and document visual styling specification for development team

Communicate with multiple stakeholders to review progress and incorporate feedback appropriately.

Respond to day-to-day questions from developers and product managers.

Work with QA to identify document and verify bug fixes.

Collaborate with cross-functional teams as well as business partners throughout the design process

Present design work to stakeholders and senior leadership for review and feedback.

Qualifications

Strong understanding of UX design across web and mobile applications

Experience designing for

internal tools, employee platforms, or operational workflows

Experience creating wireframes, flows, and prototypes for complex digital products

Ability to clearly communicate design decisions and adapt quickly to feedback

Understanding of accessibility best practices and inclusive design principles

Familiarity with front-end considerations and how designs translate into build

Strong problem-solving, critical thinking, and communication skills

Ability to manage multiple priorities in a fast-paced, collaborative environment

Comfortable working independently and proactively driving work forward

Highly organized with strong attention to detail and time management

Requirements

Portfolio demonstrating UX process, problem-solving, and interaction design work

5+ years of experience in UX or product design

Demonstrated experience working on

large-scale internal tools, enterprise applications, or employee-facing systems

Experience collaborating with cross-functional teams on complex digital products

Proficiency in tools such as Figma, Sketch, InVision, Axure, Miro, or similar

Logistics

Preferred Hours of work: 9 to 5 pm CST

Work Location: Downtown, Chicago

Work Schedule: Hybrid, 1-2 days a week onsite

Interview Process: 2-3 Video Interviews with the UX Team

Timeline to hire: As soon as the right candidate is identified

Contract Duration: Ongoing

Benefits: Medical, Dental, Vision, and 401(k) after 60 days, plus applicable PTO and sick leave per state/local law

Pay Rate: $75-80 per hour - W2 Only

The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market, the candidate's skills, education, training, credentials, and experience, and other conditions of employment. Our full‑time consultants have access to benefits including medical, dental, vision, and 401 (k) contributions, as well as any other PTO, sick leave, and other benefits mandated by the state or localities where you reside or work.

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