Technical Writer Job at DSJ Global in New York
DSJ Global, New York, NY, United States
Seeking a Technical Writer to create clear, user‑friendly documentation for kitchen appliances and consumer electronics. This role blends technical accuracy with strong usability and storytelling, helping customers confidently use products from day one.
You’ll partner closely with product development teams to deliver high‑quality instructional content used by millions of households.
Responsibilities
Create instructional manuals, quick-start guides, safety inserts, and compliance documentation
Translate engineering specifications into clear, intuitive consumer instructions
Apply usability and accessibility best practices across all materials
Maintain compliance templates aligned with UL, FCC, and international standards
Collaborate with Engineering, Product Development, Design, Legal, and Compliance teams
Guide or partner on illustrations and diagrams to support user understanding
Review and refine content to improve customer experience
Manage multiple projects in a fast‑paced, launch‑driven environment
Qualifications
Bachelor's degree in Technical Writing, Communications, English, or related field
3-5+ years of experience writing documentation for consumer electronics or hardware
Strong understanding of usability, information design, and compliance requirements
Ability to interpret engineering drawings and technical specifications
Proficiency with tools such as InDesign, Illustrator, FrameMaker, or similar
Excellent writing, editing, and organizational skills
Nice to Have
Experience supporting
consumer goods, consumer electronics, or cookware products
Multilingual documentation or translation vendor experience
Familiarity with structured content or information architecture
Why This Role
Work on consumer products used in millions of homes
Collaborative onsite environment with remote flexibility on Fridays
Opportunity to shape the end‑user experience at scale
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You’ll partner closely with product development teams to deliver high‑quality instructional content used by millions of households.
Responsibilities
Create instructional manuals, quick-start guides, safety inserts, and compliance documentation
Translate engineering specifications into clear, intuitive consumer instructions
Apply usability and accessibility best practices across all materials
Maintain compliance templates aligned with UL, FCC, and international standards
Collaborate with Engineering, Product Development, Design, Legal, and Compliance teams
Guide or partner on illustrations and diagrams to support user understanding
Review and refine content to improve customer experience
Manage multiple projects in a fast‑paced, launch‑driven environment
Qualifications
Bachelor's degree in Technical Writing, Communications, English, or related field
3-5+ years of experience writing documentation for consumer electronics or hardware
Strong understanding of usability, information design, and compliance requirements
Ability to interpret engineering drawings and technical specifications
Proficiency with tools such as InDesign, Illustrator, FrameMaker, or similar
Excellent writing, editing, and organizational skills
Nice to Have
Experience supporting
consumer goods, consumer electronics, or cookware products
Multilingual documentation or translation vendor experience
Familiarity with structured content or information architecture
Why This Role
Work on consumer products used in millions of homes
Collaborative onsite environment with remote flexibility on Fridays
Opportunity to shape the end‑user experience at scale
#J-18808-Ljbffr