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Mortgage Operations - Loan Processor

Wealthfront, Palo Alto, CA, United States


Wealthfront is seeking a mortgage loan processor to join our team as we build and scale our mortgage lending operations. As a key player on the team you will leverage your expertise to work with existing Wealthfront clients providing excellent service and guiding them through the process with the support of our innovative technology and tools. This position offers an exciting opportunity to be a part of a cutting‑edge team in a rapidly growing environment.

Responsibilities

Reviews loan file and gathers any items needed for final loan approval

Liaison between all operational and sales departments in the transaction

Orders supporting documentation

Evaluates loan applications for reasonableness and, if needed, escalates files for further evaluation

Prioritizes daily workload to ensure a delightful client experience

Manages a full pipeline of assigned loans, driving files from disclosures signed through closing

Excellent client communication skills

Communicates with third party vendors throughout the loan process to finalize the application

Ensures adherence to investor and regulatory guidelines

Proactively maintain loan pipeline, tasks and objectives

Adopts Company values in work behaviors, decision making, contributions and interpersonal interactions

Contributes to a positive work environment by demonstrating cultural expectations and influencing others to reward performance, accountability, diversity and inclusion, flexibility, continuous development, collaboration, creativity and fun

Expertise

Customer-focused, business-centric, and team-oriented mindset; relentlessly passionate about finding and completing valuable work

Strong working knowledge of Federal and state regulations including TRID and HMDA

Deep understanding of mortgage loan products and underwriting guidelines

Self-driven with the ability to work independently and collaboratively

Excellent organizational skills, able to set and meet deadlines in a high paced environment

Demonstrated ability to communicate effectively and influence positive outcomes at all levels of an organization

Intellectually curious and interested in applying technology to enhance business processes

Prior experience in retail mortgage loan processing

Excellent communication skills focusing on both internal and external communications

Openness to adapting to industry changes

Requirements

2+ years mortgage processing experience in a retail environment

Mortgage Loan Originator License; Company will sponsor for the right candidate

Knowledge of Conventional Conforming and Jumbo guidelines

Experience in the non-delegated space

Understanding of state and federal lending regulations

Extensive knowledge and understanding of customer service and intrapersonal best practices

Estimated annual salary range: $56,000 - $70,000 plus Equity and a discretionary bonus.

Benefits include medical, vision, dental, 401K plan, generous time off, parental leave, wellness reimbursements, professional development, employee investing discount, and more!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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