Customer Service Representative

Napa Auto Parts - - Responsibilities: Respond to basic customer inquiries regarding products, provide quotes, and handle order entry.; Place customer orders via telephone, fax, email, electronic methods, or walk in (counter sales).; Influence Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters.; Order items to ensure appropriate inventory levels are maintained for customers.; Expedite backorders and prepare orders for shipment to customer.