Senior Customer Success Leader, Life Sciences SaaS

A leading global analytics firm is seeking an Associate Director, Customer Success to oversee client relationships and optimize the adoption of their clinical trial software. The role involves leading cross-functional teams, ensuring customer satisfaction, and identifying opportunities for increased value. Candidates should have 7–10 years of experience in life sciences and a proven record in customer-facing leadership. A Bachelor's degree is required, with a Master's preferred. This position is vital to driving success for pharmaceutical, biotech, and CRO clients. #J-18808-Ljbffr