Director of Project Management Office
UNITE HERE HEALTH, Oak Brook, IL, United States
About UNITEHEREHEALTH
UNITEHEREHEALTH
serves 200,000+ workers and their families in the hospitality and gaming industry nationwide.
Purpose The Director of Enterprise Delivery & PMO is responsible for strengthening Aurora Plans’ ability to translate strategy into disciplined execution. This role leads the enterprise delivery function that ensures Aurora Plans’ most critical operational, technology, and transformation initiatives are effectively prioritized, coordinated, and executed.
Key Responsibilities
Enterprise Delivery Leadership
Partner closely with executive leadership to translate strategic priorities into structured initiatives and coordinated workstreams.
Build strong relationships across clinical, operational, technology, and administrative functions to support coordinated execution.
Lead, mentor, and develop PMO staff while fostering a culture of accountability, collaboration, and results.
Strategy Execution & Enterprise Initiative Delivery
Provide oversight and coordination for complex cross‑functional initiatives, including operational improvements, technology implementations, and strategic transformation efforts.
Ensure initiatives are clearly scoped, resourced, and aligned with organizational objectives.
Coordinate work across departments to manage dependencies and maintain progress.
Support leaders in resolving barriers to execution and maintaining accountability for results.
Enterprise Portfolio Management & Prioritization
Lead the intake, evaluation, and prioritization of initiatives across Aurora Plans.
Partner with leadership to ensure organizational resources are focused on initiatives with the greatest strategic impact.
Provide visibility into portfolio capacity, competing priorities, and resource requirements.
Maintain a centralized view of initiatives to ensure coordination and avoid duplication.
Governance, Performance Metrics & Leadership Reporting
Establish governance structures that support oversight of key initiatives and strategic priorities.
Develop reporting tools and metrics that provide clear visibility into progress, risks, and outcomes.
Support enterprise KPI alignment by linking initiatives to strategic goals and measurable performance indicators.
Prepare executive and trustee‑level reporting that provides transparency into progress and impact.
Risk Management and Decision Support
Implement structured processes to identify, track, and elevate risks across the enterprise initiative portfolio.
Provide leadership with actionable insights into risks, dependencies, and impacts.
Facilitate timely decision‑making by presenting clear analysis and recommended paths forward.
Strengthen the organization’s overall discipline in proactive risk identification and resolution.
Organizational Execution Capability
Establish practical frameworks and guidance that improve execution, coordination, and accountability.
Support initiative leaders and teams in delivering results through improved planning, alignment, and collaboration.
Leadership Capabilities
Strategic Relationship Builder – Develop trusted partnerships with senior leaders and stakeholders across the organization.
Execution‑Oriented Leader – Drive complex initiatives forward in environments with competing priorities and operational complexity.
Practical Problem Solver – Remove barriers to progress while maintaining focus on results and organizational impact.
Collaborative Influencer – Align cross‑functional teams, resolve conflicts, and drive shared accountability for outcomes.
People Leadership
Recruit, develop, and retain high‑performing PMO professionals.
Foster a collaborative, accountable, and learning‑oriented environment.
Provide coaching, mentorship, and performance management.
Oversee staffing, training, and professional development.
Additional Responsibilities And Expectations
Plan, analyze, and evaluate programs and services, operational needs, and fiscal constraints.
Supervise, lead, delegate work and coach, mentor, develop employees.
Analyze problems, identify, and develop alternative solutions, project consequences of proposed actions, and implement recommendations or solutions.
Recommend hires and promotions, direct, and evaluate employment decisions for all assigned positions.
Assist in developing and coordinating policies and procedures.
Responsible for oversight of continued employee training requirements, safety, and quality initiatives.
Exemplify the Fund’s BETTER Values and professional effectiveness dimensions in leading and fostering a respectful, trusting, and engaged culture of diversity and inclusion.
Perform other duties as assigned within the scope of responsibilities and requirements of the job.
Perform essential job functions and duties with or without reasonable accommodation.
Essential Qualifications
10+ years of experience leading complex enterprise initiatives or transformation programs.
5+ years of leadership experience managing project management or delivery teams.
Demonstrated experience building or evolving a PMO, enterprise delivery, or transformation office.
Experience coordinating cross‑functional operational or technology transformation initiatives.
Consulting or advisory experience preferred.
Strong understanding of Agile, hybrid, and traditional delivery approaches.
Education, Licenses, and Certifications
Bachelor’s degree in Business, Information Technology, or related field required.
Master’s degree preferred.
Project Management Institute certification (PMP or similar) preferred.
Skills and Abilities
Strong executive communication and stakeholder engagement skills.
Ability to translate complex challenges into actionable insights.
Strong facilitation, prioritization, and organizational coordination skills.
Ability to manage competing priorities across multiple complex initiatives.
Proficiency with Microsoft Office and project management tools.
Travel: Approximately 10–15%.
Compensation and Benefits
Salary range: $153,600 – $195,900 (actual base salary may vary).
Work schedule: Monday – Friday, 7.5 hours per day (37.5 hours per week), may vary to meet business needs.
Benefits: Medical, Dental, Vision, Paid Time‑Off, Paid Holidays, 401(k), Pension, Short‑ and Long‑term Disability, Life, AD&D, Flexible Spending Accounts, Commuter Transit, Tuition Assistance, Employee Assistance Program.
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serves 200,000+ workers and their families in the hospitality and gaming industry nationwide.
Purpose The Director of Enterprise Delivery & PMO is responsible for strengthening Aurora Plans’ ability to translate strategy into disciplined execution. This role leads the enterprise delivery function that ensures Aurora Plans’ most critical operational, technology, and transformation initiatives are effectively prioritized, coordinated, and executed.
Key Responsibilities
Enterprise Delivery Leadership
Partner closely with executive leadership to translate strategic priorities into structured initiatives and coordinated workstreams.
Build strong relationships across clinical, operational, technology, and administrative functions to support coordinated execution.
Lead, mentor, and develop PMO staff while fostering a culture of accountability, collaboration, and results.
Strategy Execution & Enterprise Initiative Delivery
Provide oversight and coordination for complex cross‑functional initiatives, including operational improvements, technology implementations, and strategic transformation efforts.
Ensure initiatives are clearly scoped, resourced, and aligned with organizational objectives.
Coordinate work across departments to manage dependencies and maintain progress.
Support leaders in resolving barriers to execution and maintaining accountability for results.
Enterprise Portfolio Management & Prioritization
Lead the intake, evaluation, and prioritization of initiatives across Aurora Plans.
Partner with leadership to ensure organizational resources are focused on initiatives with the greatest strategic impact.
Provide visibility into portfolio capacity, competing priorities, and resource requirements.
Maintain a centralized view of initiatives to ensure coordination and avoid duplication.
Governance, Performance Metrics & Leadership Reporting
Establish governance structures that support oversight of key initiatives and strategic priorities.
Develop reporting tools and metrics that provide clear visibility into progress, risks, and outcomes.
Support enterprise KPI alignment by linking initiatives to strategic goals and measurable performance indicators.
Prepare executive and trustee‑level reporting that provides transparency into progress and impact.
Risk Management and Decision Support
Implement structured processes to identify, track, and elevate risks across the enterprise initiative portfolio.
Provide leadership with actionable insights into risks, dependencies, and impacts.
Facilitate timely decision‑making by presenting clear analysis and recommended paths forward.
Strengthen the organization’s overall discipline in proactive risk identification and resolution.
Organizational Execution Capability
Establish practical frameworks and guidance that improve execution, coordination, and accountability.
Support initiative leaders and teams in delivering results through improved planning, alignment, and collaboration.
Leadership Capabilities
Strategic Relationship Builder – Develop trusted partnerships with senior leaders and stakeholders across the organization.
Execution‑Oriented Leader – Drive complex initiatives forward in environments with competing priorities and operational complexity.
Practical Problem Solver – Remove barriers to progress while maintaining focus on results and organizational impact.
Collaborative Influencer – Align cross‑functional teams, resolve conflicts, and drive shared accountability for outcomes.
People Leadership
Recruit, develop, and retain high‑performing PMO professionals.
Foster a collaborative, accountable, and learning‑oriented environment.
Provide coaching, mentorship, and performance management.
Oversee staffing, training, and professional development.
Additional Responsibilities And Expectations
Plan, analyze, and evaluate programs and services, operational needs, and fiscal constraints.
Supervise, lead, delegate work and coach, mentor, develop employees.
Analyze problems, identify, and develop alternative solutions, project consequences of proposed actions, and implement recommendations or solutions.
Recommend hires and promotions, direct, and evaluate employment decisions for all assigned positions.
Assist in developing and coordinating policies and procedures.
Responsible for oversight of continued employee training requirements, safety, and quality initiatives.
Exemplify the Fund’s BETTER Values and professional effectiveness dimensions in leading and fostering a respectful, trusting, and engaged culture of diversity and inclusion.
Perform other duties as assigned within the scope of responsibilities and requirements of the job.
Perform essential job functions and duties with or without reasonable accommodation.
Essential Qualifications
10+ years of experience leading complex enterprise initiatives or transformation programs.
5+ years of leadership experience managing project management or delivery teams.
Demonstrated experience building or evolving a PMO, enterprise delivery, or transformation office.
Experience coordinating cross‑functional operational or technology transformation initiatives.
Consulting or advisory experience preferred.
Strong understanding of Agile, hybrid, and traditional delivery approaches.
Education, Licenses, and Certifications
Bachelor’s degree in Business, Information Technology, or related field required.
Master’s degree preferred.
Project Management Institute certification (PMP or similar) preferred.
Skills and Abilities
Strong executive communication and stakeholder engagement skills.
Ability to translate complex challenges into actionable insights.
Strong facilitation, prioritization, and organizational coordination skills.
Ability to manage competing priorities across multiple complex initiatives.
Proficiency with Microsoft Office and project management tools.
Travel: Approximately 10–15%.
Compensation and Benefits
Salary range: $153,600 – $195,900 (actual base salary may vary).
Work schedule: Monday – Friday, 7.5 hours per day (37.5 hours per week), may vary to meet business needs.
Benefits: Medical, Dental, Vision, Paid Time‑Off, Paid Holidays, 401(k), Pension, Short‑ and Long‑term Disability, Life, AD&D, Flexible Spending Accounts, Commuter Transit, Tuition Assistance, Employee Assistance Program.
#J-18808-Ljbffr