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Digital Enablement - Senior Field Operations Digital / Analytics Integration Ana

Boeing, Jacksonville, FL, United States


Job Description At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

The

BGS

Global Technical Operations

(GTO) organization is looking for a

Digital Enablement - Senior Field Operations Digital / Analytics Integration Analyst

to join the team in

Jacksonville, FL.

In this role, the successful candidate will serve as a digital and analytics integration focal and will be responsible for partnering with Field Operations leadership and teammates to identify digital capability gaps, explore opportunities for digitization of current processes, and support roll‑out and adoption of digital tools and technology. This candidate will partner daily with end users, digital development teams, and the Digital / Analytics Integration Lead to ensure cross‑program consistency and learning during digital technology development, testing, and roll‑out. This is an exciting time to work alongside a growing team of passionate individuals engaged in defining and delivering a digital foundation that will unlock significant capabilities for The Boeing Company to design, build, and support safer, better, and more efficient products.

Position Responsibilities

Translate the needs of stakeholders and end users into end‑state requirements by leading user research initiatives; ensure alignment with business objectives, processes, and priorities set by GTO and Field Operations leadership.

Own end‑user feedback collection and triage; analyze lessons learned, pain points, surveys, and usability studies; convert findings into prioritized improvements.

Collaborate with UX focals to define UI requirements and mockups that implement business process steps while meeting usability and accessibility standards.

Validate functionality through end‑user feedback and testing.

Help deliver release notes, training materials, tipsheets, and training sessions; provide post‑release support to operational users.

Basic Qualifications

5+ years’ experience with digital transformation, information technology, and/or system development and implementation within an Agile team environment.

Track record of engaging with end users throughout the project lifecycle and using end‑user feedback to drive improvements.

Demonstrated ability to work cross‑functionally and manage multiple concurrent projects with a ‘progress over perfection’, action‑oriented mindset.

Strong interpersonal communication and people skills, stakeholder management, and facilitation; ability to build trust and engage at all levels in the business.

Preferred Qualifications

Strong analytical, problem‑solving, and writing skills with attention to detail.

Self‑starter with systems thinking ability to map operational objectives to technical solutions, including for new/ambiguous scenarios and large‑scale problem sets.

Experience with MRO, Field Operations, and sustainment processes.

Prior experience with applying continuous improvement practices in a shop floor or field operational environment.

Applications for this position will be accepted until

Apr. 20, 2026 .

Summary Starting Pay Rate: $111,350 - $150,650

Security Clearance: U.S. Security Clearance required.

Visa Sponsorship: Not sponsored.

Shift: 1st shift.

Relocation assistance is not a negotiable benefit for this position.

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

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