Senior Change Realization Consultant
Jefferson, Phila, PA, United States
Senior Change Realization Consultant
The Senior Change Realization Consultant is a senior contributor responsible for guiding strategic initiatives from launch to sustained realization. The role will lead change realization consulting engagements with major changes, design and implement targeted change interventions, and manage large-scale process and people transitions with proven methodologies. This role is responsible for educating leaders and colleagues on the skills and behaviors required to realize change, coach managers to reinforce realization, and provide data-driven recommendations to remove barriers and drive measurable outcomes. The role partners closely with program teams to develop comprehensive change realization plans, align sponsorship, and track effectiveness against business objectives. Job Duties: Execute change realization strategies aligned with mission and organizational goals, including impact assessments, stakeholder engagement, and communication plans. Assess the impact of change, identify key stakeholders, and develop solutions to address resistance and seven key dimensions of risk. Apply frameworks, establish change realization timelines for the change being requested, including communication planning and execution. Track and measure the adoption of changes to ensure success and make necessary adjustment. Collaborate, manage and continually improve the delivery, depth, and breadth of change throughout the Jefferson Enterprise. Research best practices and develops change leadership materials for organization-wide programs. Provide consultation and coaching with leaders and peers to support the development of critical competencies in the area of change leadership. Execute on the change realization strategy through alignment with the organizational strategy and the facilitation, design and delivery of education programs for Jefferson Leaders and colleagues. Support adoption of new technologies and workflows. Monitor staff feedback and adjust training as needed. Monitor KPIs for change realization success. Conduct qualitative and quantitative analysis related to change initiatives. Models Change Agent behaviors and habits to instill change culture throughout the organization. Build strong relationships and communications with key executive and senior-level business and clinical leaders to position process change work as a key enabler to strategy to execution efforts and champion belonging in change efforts. Model Jefferson values and habits in change efforts. Minimum Qualifications: Bachelor's Degree in related field. 4 years of experience leading and supporting teams through large, complex change initiatives. Demonstrated experience in providing change management support across a range of organizational functions and types of change including large scale transformational changes that impacts organizational culture and capacity. Demonstrated experience using internal or industry standard change management methodology like CAP, Prosci, SEF, etc. Strategic thinking and systems level leadership. Exceptional communication and stakeholder influence. Understanding of operations and environment. Ability to influence and lead change across diverse stakeholder groups. Highly collaborative and self-motivating and able to engage and motivate others. Keen attention to detail and advanced organizational and time management skills and ability to develop and manage a project plan incorporating change management principles. Proficiency in project management, process improvement, and change management tools. Preferred Qualifications: Master's Degree in Healthcare Administration, Education, or related field. Familiarity with change internal or industry standard change management methodology like CAP, Prosci, SEF, etc. Change Management certification preferred. Physical Demands: Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR. Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require. Work Shift: Workday Day (United States of America) Primary Location Address: 1101 Market, Philadelphia, Pennsylvania, United States of America Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years. Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status. Benefits Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance. In keeping with Jefferson's Mission, We Improve Lives, it is our goal to recruit, retain, develop and reward highly-qualified employees. If you are enthusiastic, caring and dedicated to service excellence, we invite you to consider joining Jefferson. Jefferson encourages its employees to expand their knowledge and develop their careers through growth opportunities and continuing education. With a long standing history, Jefferson has been advancing the medical field from the heart of Center City Philadelphia for nearly 200 years. Our Mission, We Improve Lives, expands to every corner of the organization. From our weekly farmer's market, to our new Jefferson Accelerator Zone for innovation, our employees' passion for the community is evident by the daily gestures towards our patients, students and each other.
The Senior Change Realization Consultant is a senior contributor responsible for guiding strategic initiatives from launch to sustained realization. The role will lead change realization consulting engagements with major changes, design and implement targeted change interventions, and manage large-scale process and people transitions with proven methodologies. This role is responsible for educating leaders and colleagues on the skills and behaviors required to realize change, coach managers to reinforce realization, and provide data-driven recommendations to remove barriers and drive measurable outcomes. The role partners closely with program teams to develop comprehensive change realization plans, align sponsorship, and track effectiveness against business objectives. Job Duties: Execute change realization strategies aligned with mission and organizational goals, including impact assessments, stakeholder engagement, and communication plans. Assess the impact of change, identify key stakeholders, and develop solutions to address resistance and seven key dimensions of risk. Apply frameworks, establish change realization timelines for the change being requested, including communication planning and execution. Track and measure the adoption of changes to ensure success and make necessary adjustment. Collaborate, manage and continually improve the delivery, depth, and breadth of change throughout the Jefferson Enterprise. Research best practices and develops change leadership materials for organization-wide programs. Provide consultation and coaching with leaders and peers to support the development of critical competencies in the area of change leadership. Execute on the change realization strategy through alignment with the organizational strategy and the facilitation, design and delivery of education programs for Jefferson Leaders and colleagues. Support adoption of new technologies and workflows. Monitor staff feedback and adjust training as needed. Monitor KPIs for change realization success. Conduct qualitative and quantitative analysis related to change initiatives. Models Change Agent behaviors and habits to instill change culture throughout the organization. Build strong relationships and communications with key executive and senior-level business and clinical leaders to position process change work as a key enabler to strategy to execution efforts and champion belonging in change efforts. Model Jefferson values and habits in change efforts. Minimum Qualifications: Bachelor's Degree in related field. 4 years of experience leading and supporting teams through large, complex change initiatives. Demonstrated experience in providing change management support across a range of organizational functions and types of change including large scale transformational changes that impacts organizational culture and capacity. Demonstrated experience using internal or industry standard change management methodology like CAP, Prosci, SEF, etc. Strategic thinking and systems level leadership. Exceptional communication and stakeholder influence. Understanding of operations and environment. Ability to influence and lead change across diverse stakeholder groups. Highly collaborative and self-motivating and able to engage and motivate others. Keen attention to detail and advanced organizational and time management skills and ability to develop and manage a project plan incorporating change management principles. Proficiency in project management, process improvement, and change management tools. Preferred Qualifications: Master's Degree in Healthcare Administration, Education, or related field. Familiarity with change internal or industry standard change management methodology like CAP, Prosci, SEF, etc. Change Management certification preferred. Physical Demands: Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR. Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require. Work Shift: Workday Day (United States of America) Primary Location Address: 1101 Market, Philadelphia, Pennsylvania, United States of America Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years. Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status. Benefits Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance. In keeping with Jefferson's Mission, We Improve Lives, it is our goal to recruit, retain, develop and reward highly-qualified employees. If you are enthusiastic, caring and dedicated to service excellence, we invite you to consider joining Jefferson. Jefferson encourages its employees to expand their knowledge and develop their careers through growth opportunities and continuing education. With a long standing history, Jefferson has been advancing the medical field from the heart of Center City Philadelphia for nearly 200 years. Our Mission, We Improve Lives, expands to every corner of the organization. From our weekly farmer's market, to our new Jefferson Accelerator Zone for innovation, our employees' passion for the community is evident by the daily gestures towards our patients, students and each other.