Director of Healthcare Outreach & Enrollment (PACE)
NPAworldwide, Newark, NJ, United States
Job description:
Meet gross and net census growth goals. Direct and coordinate all marketing, outreach, and community engagement activities. Direct and coordinate all intake and enrollment processes, including implementing process improvements to drive efficiency and conversion. Track, oversee, and report on team performance, including meeting/exceeding goals for leads, home visits, enrollments, eligibility statuses, and proper use of Salesforce on a daily, weekly, and monthly basis. Establish strategies and maintain relationships with referral sources, including senior housing, physician groups, hospitals, post-acute facilities, and community organizations within their WelbeHealth market. Maintain companys working relationship with DHCS to ensure seamless enrollment workflow, adhere to timelines, and ensure compliance with DHCS and CMS guidelines and policies. Develop department budget and direct performance to budget. Collaborate with executive teams to report on key metrics and proactively address problems. Qualifications:
Bachelors degree in relevant field preferred; an additional five (5) years of relevant management experience may be substituted. 5+ years of leadership experience in healthcare outreach, enrollment, or growth roles Minimum 2+ years in senior healthcare services growth/enrollment Strong experience with Salesforce CRM and data-driven reporting Proven ability to lead teams and drive measurable growth outcomes Why is This a Great Opportunity:
Meet gross and net census growth goals. Direct and coordinate all marketing, outreach, and community engagement activities. Direct and coordinate all intake and enrollment processes, including implementing process improvements to drive efficiency and conversion. Track, oversee, and report on team performance, including meeting/exceeding goals for leads, home visits, enrollments, eligibility statuses, and proper use of Salesforce on a daily, weekly, and monthly basis. Establish strategies and maintain relationships with referral sources, including senior housing, physician groups, hospitals, post-acute facilities, and community organizations within their WelbeHealth market. Maintain companys working relationship with DHCS to ensure seamless enrollment workflow, adhere to timelines, and ensure compliance with DHCS and CMS guidelines and policies. Develop department budget and direct performance to budget. Collaborate with executive teams to report on key metrics and proactively address problems. Salary Type
: Annual Salary Salary Min
: $ 120000 Salary Max
: $ 184545 Currency Type
: USD
Meet gross and net census growth goals. Direct and coordinate all marketing, outreach, and community engagement activities. Direct and coordinate all intake and enrollment processes, including implementing process improvements to drive efficiency and conversion. Track, oversee, and report on team performance, including meeting/exceeding goals for leads, home visits, enrollments, eligibility statuses, and proper use of Salesforce on a daily, weekly, and monthly basis. Establish strategies and maintain relationships with referral sources, including senior housing, physician groups, hospitals, post-acute facilities, and community organizations within their WelbeHealth market. Maintain companys working relationship with DHCS to ensure seamless enrollment workflow, adhere to timelines, and ensure compliance with DHCS and CMS guidelines and policies. Develop department budget and direct performance to budget. Collaborate with executive teams to report on key metrics and proactively address problems. Qualifications:
Bachelors degree in relevant field preferred; an additional five (5) years of relevant management experience may be substituted. 5+ years of leadership experience in healthcare outreach, enrollment, or growth roles Minimum 2+ years in senior healthcare services growth/enrollment Strong experience with Salesforce CRM and data-driven reporting Proven ability to lead teams and drive measurable growth outcomes Why is This a Great Opportunity:
Meet gross and net census growth goals. Direct and coordinate all marketing, outreach, and community engagement activities. Direct and coordinate all intake and enrollment processes, including implementing process improvements to drive efficiency and conversion. Track, oversee, and report on team performance, including meeting/exceeding goals for leads, home visits, enrollments, eligibility statuses, and proper use of Salesforce on a daily, weekly, and monthly basis. Establish strategies and maintain relationships with referral sources, including senior housing, physician groups, hospitals, post-acute facilities, and community organizations within their WelbeHealth market. Maintain companys working relationship with DHCS to ensure seamless enrollment workflow, adhere to timelines, and ensure compliance with DHCS and CMS guidelines and policies. Develop department budget and direct performance to budget. Collaborate with executive teams to report on key metrics and proactively address problems. Salary Type
: Annual Salary Salary Min
: $ 120000 Salary Max
: $ 184545 Currency Type
: USD