Associate Director of Meeting and Event Operations - MGM Grand

Las Vegas, Nevada**The SHOW comes alive at MGM Resorts International****THE JOB:**As an **Associate Director of Meeting & Event Operations at MGM Grand** you will be responsible for overseeing the Banquet Supervisors, Servers, Bartenders, Banquet Set Up Porters and Apprentice Bartenders as well as providing strategic direction including operations, financial performance and development of service standards. You will also set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us.**THE DAY-TO-DAY:*** Manage, train and schedule all Banquet Supervisors, Banquet Set-Up Porters, Banquet Servers, Bartenders and Apprentice Bartenders. Delegate responsibilities to employees and supervise tasks to completion. All in accordance with established departmental policies and procedures.* Support Catering Managers, Convention Services Managers with any planning needs in regard to servicing of events. Check function rooms to ensure set-up is in accordance with the BEO and Catering /Convention Manager. Manage and deliver on guest service consistent with the core service standards and brand attributes.* Conducts Step One meetings with shop stewards and banquet staff with the goal of resolving issues whenever possible so as to alleviate any board of adjustments or grievances all in accordance with established departmental policies and procedures.* Oversee onsite and offsite banquet events and operations. Support all banquet operations within the cross-property pod. Check on ongoing events, staffing, review changes and last-minute BEO updates. Communicate with management, chef, and culinary staff in order to fulfill and address any issues or needs requested by guests and employees.* Order supplies through the IP System and Purchasing. Ensure BEO’s are correct, and products are ordered.* Ensure Banquet area is in compliance with the Health Department and Fire Marshall Regulations.**THE IDEAL CANDIDATE:*** 2+ Years of prior relevant experience in banquets required* Bachelor's Degree preferred* Prior experience in a similar a similar resort setting preferred* Prior experience in the development of operating and capital budgets, staff planning, and purchasing of equipment preferred* Experience managing employees using a collective bargaining agreement preferred**THE PERKS & BENEFITS:*** Wellness incentive programs to help you stay healthy physically and mentally* Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more!* Free meals in our employee dining room* Free parking on and off shift* Health & Income Protection benefits (for eligible employees)* Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community**VIEW JOB DESCRIPTION:**Are you ready to **JOIN THE SHOW**At MGM Resorts, we exist to entertain the human race and provide an unforgettable escape. From delivering excellence for our guests to building and sustaining our communities, you can join our diverse teams of world-class talent and thrive in our collaborative environment. Our iconic MGM Resorts brands offer everyone a wide variety of exciting career opportunities with access to unlimited growth. Be part of a unique world filled with anticipation, entertainment and unparalleled experiences — combined with competitive rewards and exclusive perks. Together, we will use our meaningful relationships to continue to build our authentic culture.

We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world.

MGM Resorts International develops, builds and operates unique destination resorts designed to provide a total resort experience, including first-class accommodations and dining, world-class entertainment, state-of-the-art meeting and convention facilities, and high-quality retail and gaming experiences.We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world. MGM Resorts International believes in providing opportunity for every employee to grow, develop and succeed in a work environment where you can be your best. We encourage you to explore our job opportunities. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact us at talent@mgmresorts.comWe are an Equal Opportunity Employer.

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