
IH Marketing Manager in Training
Hilton Grand Vacations, Gatlinburg, TN, United States
In House Marketing Manager in Training (M.I.T)
Position: In‑House Marketing Manager in Training (M.I.T) based in Gatlinburg, Tennessee.
The program aims to develop an individual from the ground up over a one‑year period, accelerated for those with prior experience and a quick grasp of information.
The pay is $25/hour with no commission!
Program Overview The program develops internal leaders to fill Manager/Supervisor roles as needed. It includes:
Creates an internal true leadership development program.
Develops from within and brings in new people from outside the organization and industry.
Requires commitment to future openings in markets such as Boyne, South MTN, Wisconsin Dells, Shenandoah, Savannah.
Ensures candidates are ready for placement with necessary education.
Creates an environment of knowledge‑based learning.
Responsibilities
Assist in day‑to‑day activities of the In‑House Marketing Department.
Drive production for all In‑House Marketing Programs (owners, samplers, renters, exchangers, Owner BB Team, Pre‑Arrival Team, etc.).
Ensure compliance with established policies, procedures, and systems.
Recruit, train, and develop staff; conduct performance appraisals, counseling, and coaching sessions.
Manage representative performance standards and penetration.
Maintain site penetration above approved levels without generating guest complaints.
Maintain gifting cost below approved or budgeted levels.
Hold weekly meetings with all associates to address procedures, policies, issues, and programs.
Ensure weekly In‑House reports are submitted to In‑House Manager/ADOM by set deadline.
Maintain 100% Owner/Guest satisfaction by ensuring guests' concerns are heard and needs are met.
Manage In‑House Marketing Team personnel; ensure daily, weekly, and monthly reporting is accurate from both Concierge and TSW from a financial standpoint.
Qualifications
Newly graduated college student or someone a couple years out of college with some job experience.
Someone with industry experience in sales or marketing but has not held a manager or supervisor role yet; customer service is a great platform.
Outgoing, energetic, personable individual with people skills and the ability to be quick on their feet with thoughts and words.
Someone with a team concept, college athletes or competitors.
Relocatable individuals with a desire to inspire and motivate.
Must be willing to relocate within 8‑12 months.
Benefits & Impact
Pipeline of management potential.
Security in succession planning.
Competition within current management teams, reducing reliance on single individuals.
Reduced exposure in hiring the right individual for openings.
When you join us, you join a group of team members dedicated to helping owners and guests around the world make every vacation memorable.
Equal Opportunity Statement We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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The program aims to develop an individual from the ground up over a one‑year period, accelerated for those with prior experience and a quick grasp of information.
The pay is $25/hour with no commission!
Program Overview The program develops internal leaders to fill Manager/Supervisor roles as needed. It includes:
Creates an internal true leadership development program.
Develops from within and brings in new people from outside the organization and industry.
Requires commitment to future openings in markets such as Boyne, South MTN, Wisconsin Dells, Shenandoah, Savannah.
Ensures candidates are ready for placement with necessary education.
Creates an environment of knowledge‑based learning.
Responsibilities
Assist in day‑to‑day activities of the In‑House Marketing Department.
Drive production for all In‑House Marketing Programs (owners, samplers, renters, exchangers, Owner BB Team, Pre‑Arrival Team, etc.).
Ensure compliance with established policies, procedures, and systems.
Recruit, train, and develop staff; conduct performance appraisals, counseling, and coaching sessions.
Manage representative performance standards and penetration.
Maintain site penetration above approved levels without generating guest complaints.
Maintain gifting cost below approved or budgeted levels.
Hold weekly meetings with all associates to address procedures, policies, issues, and programs.
Ensure weekly In‑House reports are submitted to In‑House Manager/ADOM by set deadline.
Maintain 100% Owner/Guest satisfaction by ensuring guests' concerns are heard and needs are met.
Manage In‑House Marketing Team personnel; ensure daily, weekly, and monthly reporting is accurate from both Concierge and TSW from a financial standpoint.
Qualifications
Newly graduated college student or someone a couple years out of college with some job experience.
Someone with industry experience in sales or marketing but has not held a manager or supervisor role yet; customer service is a great platform.
Outgoing, energetic, personable individual with people skills and the ability to be quick on their feet with thoughts and words.
Someone with a team concept, college athletes or competitors.
Relocatable individuals with a desire to inspire and motivate.
Must be willing to relocate within 8‑12 months.
Benefits & Impact
Pipeline of management potential.
Security in succession planning.
Competition within current management teams, reducing reliance on single individuals.
Reduced exposure in hiring the right individual for openings.
When you join us, you join a group of team members dedicated to helping owners and guests around the world make every vacation memorable.
Equal Opportunity Statement We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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