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Slope is hiring: Technical Writer in San Francisco

Slope, San Francisco, CA, United States


Location San Francisco Employment Type Full time Location Type Hybrid Department Engineering, Product & Design Compensation Base Salary + Equity $155K – $185K • Offers Equity Vapi (/ˈVɑːpi/): We’re creating the shift to voice as humanity’s default interface We’re the most configurable platform for deploying voice agents We’ve grown to over 600k developers in two years, adding 2,000+ every day Try talking to Vapi now! Why We’re Hiring This Role: We are not looking just for a technical writer. We need someone who can manage product information for us. We ship fast. Fast enough that last month’s docs might be actively lying to you today. We need someone who treats documentation drift like a production incident. Our support team troubleshoots customer issues using docs our developers use. Our in-product AI agent relies on those same documents. When docs are wrong, support is slow, customers are frustrated, and engineers get pulled into explaining things that should already be written down somewhere. We have genuinely complex concepts. The developer who gets it on the first read builds something great and tells their friends. The developer who doesn’t, churns and tells their friends. This role reports directly to the VP of Product. Documentation isn’t a nice-to-have at Vapi; it is a critical part of our product experience. AI can write docs. It can’t verify them. It knows the job conceptually; it’s never lived it. We use AI here and trust and verify everything it touches. That last part needs you. What You’ll Do: 30 Day Become dangerous on the Vapi platform. Actually build something. Actually break something. Read every doc we have and form an honest opinion about its state. Find the three questions developers ask most. Answer them so well they stop asking. Make friends with the support team. They know where the bodies are buried. Write your first doc. Ship it. Get feedback. Improve it. 60 Day Own developer-facing docs end to end: API references, quickstarts, guides, tutorials, Knowledge base, FAQs, the works. Build a system for keeping docs current as the platform ships. A system that works when engineers forget to tell you something has changed. Make a new developer’s first 30 minutes noticeably better than they were when you arrived. Then make it better again. Give the support team and Vapi Composer something amazing to work with. Make it so they stop guessing. Bonus points if you make them laugh. 90 Day Measurably reduce friction in the developer journey. You’ll know because support volume drops, activation improves, and engineers stop getting pulled into “can you just explain how this works” conversations. Make docs and information a competitive advantage. Ship it like one. Set the bar for what good looks like at Vapi. Then hold it even when the platform ships something new every other week. Who You Are: You’ve used an API. You know what a webhook is. You don’t need an engineer to explain what a POST request does or what LLM stands for. You think bad docs are a product bug. You write like a human, not a manual. Direct, occasionally funny, always accurate and 100% clear. You have an uncomfortable relationship with outdated information. When you see a doc that’s wrong, something inside you dies. You make friends with engineers and support teams without having to bribe them. You’re faster than people expect and more thorough than they asked for. You like hanging out regularly with Karl the Fog in our San Francisco office. Why Vapi: Generational impact : Build the human interface for every business Ownership culture : 70% of the company are previous founders Kind team : The founders, Jordan and Nikhil, are Canadians Tier-1 Investors : YC, KP seed, Bessemer Series A What We Offer: Real stake : We offer a competitive salary and excellent equity ownership Comprehensive health coverage : medical, dental, and vision plans Team love : We love hanging out, and we do quarterly off-sites Flexible time off : take what you need More : catered meals, transportation, gym, and a $10k annual L&D budget Compensation Range: $155K - $185K #J-18808-Ljbffr

In Summary: Vapi is creating the shift to voice as humanity’s default interface . We’ve grown to over 600k developers in two years, adding 2,000+ every day . This role reports directly to the VP of Product . En Español:

Localización San Francisco Tipo de empleo Tipo de Empleo Posición a tiempo completo Tipo del Departamento Híbrido Ingeniería, Producto y Diseño Compensación Base Salario + Equidad $155K $185K • Ofrece Equity Vapi (/ˈVɑːpi/): Estamos creando el cambio para la voz como interfaz predeterminada de la humanidad Somos la plataforma más configurable para desplegar agentes vocales Hemos crecido hasta superar los 600k desarrolladores en dos años, añadiendo 2.000+ todos los días Intentemos hablar con Vapi ahora! ¿Por qué estamos contratando esta función: No buscamos solo un escritor técnico. Necesitamos alguien que pueda administrar información sobre productos para nosotros. Nos enviamos rápidamente. Rápidos lo suficiente que los documentos del mes pasado podrían ser activamente mentirosos para usted hoy en día. Usamos IA aquí y confiamos en ella y verificamos todo lo que toca. Esa última parte te necesita. Lo que harás: 30 días para convertirte en peligroso en la plataforma Vapi. De hecho, construye algo. En realidad rompa algo. Lea cada documento que tenemos y forme una opinión honesta sobre su estado. Encuentra las tres preguntas que los desarrolladores más se preguntan. Respondalas tan bien que dejan de preguntar. Haga amistad con el equipo de soporte. Saben dónde están enterrados los cuerpos. Escriba tu primer doc. envíelo. Obtén retroalimentación. Mejorala. Entonces, los documentos del desarrollador 60 Day Own enfrentan al final: referencias API, iniciales rápidas, guías, tutoriales, conocimiento, preguntas frecuentes, trabajos. No necesitas un ingeniero para explicar qué hace una solicitud POST o lo que representa el LLM. Piensas que los malos documentos son un error de producto. Escribes como un humano, no un manual. Direto, ocasionalmente divertido, siempre preciso y 100% claro. Tienes una relación incómoda con la información obsoleta. Cuando ves un documento que está equivocado, algo dentro te muere. Te haces amigo de ingenieros y equipos de soporte sin tener que sobornarlos. Eres más rápido de lo que las personas esperan y es más minucioso de lo quisieron. Le gusta salir regularmente con Karl the Fog en nuestra oficina de San Francisco. ¿Por qué Vapi: Impacto educativo?: Construir la interfaz humana para cada empresa Propietariedad cultural : 70% de la compañía son fundadores anteriores El equipo ofrece: Los fundadores, Jordania y Nikonía ofrecen:.