E-Billing Specialist
UB Greensfelder, Cleveland, OH, United States
UB Greensfelder is seeking an E‑Billing Specialist in our Cleveland, Cincinnati, or St. Louis office. As a member of the Accounting Department, the Electronic Billing (E‑Billing) Specialist is responsible for processing client bills, answering billing inquiries, and assisting in the monitoring and follow‑up of related billing functions. The position must develop strong collaborative relationships with attorneys throughout the full cycle of client invoicing and ensure optimal e‑billing service levels.
Position Responsibilities
Submit invoices through the e‑billing system and document progress within the BillBlast e‑billing portal.
Review newly opened client matters for assigned attorneys to determine if matters are available through e‑billing websites.
Monitor e‑billing daily for new invoices and rejections.
Ensure successful submissions of e‑billed clients and assist with the resolution of any rejections.
Assist attorneys, Billing Coordinators, and clients with day‑to‑day e‑billing questions and concerns.
Verify that client setup, rates, and billing requirements are correct in the e‑billing system.
As required, submit rate requests to related vendor sites.
Ensure that all tasks are done in accordance with firm and client billing guidelines and policies.
Work closely with supervisor and managers to resolve any e‑billing or client e‑billing issues.
Provide updates regarding invoice status to Billing Supervisors/Director of Billing.
Submit appeals and budgets in e‑billing systems as requested and by deadline.
Perform other accounting duties and special projects as assigned.
Qualified Applicants
Strong technical analysis skills and advanced Excel capabilities.
Working knowledge of automated accounting systems and general accounting principles, preferably in systems such as Aderant and/or Elite.
Experience with third‑party electronic billers highly preferred.
Analytical and critical thinking skills requiring a comprehensive knowledge of accounting principles and practices to conduct detailed analysis of billing portfolios.
Ability to utilize various vendor websites and the BillBlast system for electronic billing.
Excellent customer service skills.
Self‑motivated, detail oriented, highly organized and reliable, capable of multi‑tasking with a high volume of work and working well independently as well as in a team environment.
Ability to prioritize and take initiative to assist as needed.
Strong oral and written communication skills with accuracy.
Proactive, work well under pressure, and excel in a fast‑paced environment.
Professional and courteous communication with clients, attorneys, paralegals, and staff.
Demonstrated experience using related accounting computer systems and Microsoft Office Suite, including Outlook, Word and Excel.
Compensation & Benefits We offer medical, dental, and vision coverage; a 401(k) with employer contribution; short‑ and long‑term disability plans; life insurance; well‑being initiatives; and paid parental leave programs.
Diversity & Inclusion We encourage candidates from a variety of backgrounds to apply and be a part of our team.
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Position Responsibilities
Submit invoices through the e‑billing system and document progress within the BillBlast e‑billing portal.
Review newly opened client matters for assigned attorneys to determine if matters are available through e‑billing websites.
Monitor e‑billing daily for new invoices and rejections.
Ensure successful submissions of e‑billed clients and assist with the resolution of any rejections.
Assist attorneys, Billing Coordinators, and clients with day‑to‑day e‑billing questions and concerns.
Verify that client setup, rates, and billing requirements are correct in the e‑billing system.
As required, submit rate requests to related vendor sites.
Ensure that all tasks are done in accordance with firm and client billing guidelines and policies.
Work closely with supervisor and managers to resolve any e‑billing or client e‑billing issues.
Provide updates regarding invoice status to Billing Supervisors/Director of Billing.
Submit appeals and budgets in e‑billing systems as requested and by deadline.
Perform other accounting duties and special projects as assigned.
Qualified Applicants
Strong technical analysis skills and advanced Excel capabilities.
Working knowledge of automated accounting systems and general accounting principles, preferably in systems such as Aderant and/or Elite.
Experience with third‑party electronic billers highly preferred.
Analytical and critical thinking skills requiring a comprehensive knowledge of accounting principles and practices to conduct detailed analysis of billing portfolios.
Ability to utilize various vendor websites and the BillBlast system for electronic billing.
Excellent customer service skills.
Self‑motivated, detail oriented, highly organized and reliable, capable of multi‑tasking with a high volume of work and working well independently as well as in a team environment.
Ability to prioritize and take initiative to assist as needed.
Strong oral and written communication skills with accuracy.
Proactive, work well under pressure, and excel in a fast‑paced environment.
Professional and courteous communication with clients, attorneys, paralegals, and staff.
Demonstrated experience using related accounting computer systems and Microsoft Office Suite, including Outlook, Word and Excel.
Compensation & Benefits We offer medical, dental, and vision coverage; a 401(k) with employer contribution; short‑ and long‑term disability plans; life insurance; well‑being initiatives; and paid parental leave programs.
Diversity & Inclusion We encourage candidates from a variety of backgrounds to apply and be a part of our team.
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