Customer Engagement Specialist
Power Design Inc., Virginia State University, VA, United States
About the Position
We’re expanding our client experience team with a dedicated Customer Engagement Specialist who plays an integral role in executing memorable and high-impact customer experiences. You’ll coordinate client visits, foster lasting relationships, and represent Power Design’s brand through hospitality and professionalism that creates raving fans.
If you’re organized, proactive, and passionate about building connections through events and branding, we want to hear from you!
Position Responsibilities
Collaborate with internal teams to plan, coordinate, and execute offsite client‑facing events across key markets, ensuring each event reflects Power Design’s brand and leaves a lasting impression.
Manage all client-facing logistics, including sending invitations, tracking RSVPs, creating detailed itineraries, and serving as the main point of contact to ensure a smooth, professional experience.
Oversee the sourcing, customization, and distribution of premium promotional items, ensuring timely delivery and thoughtful gifting that reflects our commitment to quality and client connection.
Assist the Business Development team with administrative support and special projects as needed.
Continuously seek opportunities to improve processes and elevate the customer experience.
Here’s What We’re Looking For
Bachelor’s degree in Communications, Marketing, Consumer Behavior, or a related Field.
3+ years of experience in events, marketing, business development, administrative support, or similar roles—preferably within the construction industry (internship experience welcome).
Strong interpersonal and communication skills, with a sense of urgency, and an interest in client-facing roles.
Eagerness to learn and grow.
Comfortable networking and building relationships in professional and social settings.
Highly organized, self-motivated, and proactive.
Ability to travel for events or meetings.
At Power Design, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. Power Design believes that diversity and inclusion among our teammates is paramount to our success as a national company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool nationwide.
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If you’re organized, proactive, and passionate about building connections through events and branding, we want to hear from you!
Position Responsibilities
Collaborate with internal teams to plan, coordinate, and execute offsite client‑facing events across key markets, ensuring each event reflects Power Design’s brand and leaves a lasting impression.
Manage all client-facing logistics, including sending invitations, tracking RSVPs, creating detailed itineraries, and serving as the main point of contact to ensure a smooth, professional experience.
Oversee the sourcing, customization, and distribution of premium promotional items, ensuring timely delivery and thoughtful gifting that reflects our commitment to quality and client connection.
Assist the Business Development team with administrative support and special projects as needed.
Continuously seek opportunities to improve processes and elevate the customer experience.
Here’s What We’re Looking For
Bachelor’s degree in Communications, Marketing, Consumer Behavior, or a related Field.
3+ years of experience in events, marketing, business development, administrative support, or similar roles—preferably within the construction industry (internship experience welcome).
Strong interpersonal and communication skills, with a sense of urgency, and an interest in client-facing roles.
Eagerness to learn and grow.
Comfortable networking and building relationships in professional and social settings.
Highly organized, self-motivated, and proactive.
Ability to travel for events or meetings.
At Power Design, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. Power Design believes that diversity and inclusion among our teammates is paramount to our success as a national company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool nationwide.
#J-18808-Ljbffr