Client Growth Manager
AAPC, Salt Lake City, UT, United States
This can be a Remote or Hybrid role
This Role Is Not for Everyone
AAPC Services is scaling, and we are looking for a very specific type of person.
This is not a maintenance role. This is not a “keep clients happy” role.
This is a growth seat.
You will own relationships, shape solutions, and directly influence revenue. You will be expected to think like an operator, act like a consultant, and partner like a trusted advisor.
You will sit between Sales and Delivery and make both better.
If you are the type of person who wants clear instructions and a narrow scope, this is not your role.
If you want ownership, visibility, and the ability to materially impact outcomes, keep reading.
What You Will Own Growth Within Accounts
Own a portfolio of clients and be accountable for retention and expansion
Build relationships that go beyond vendor and become trusted partner
Identify, create, and close expansion opportunities within your accounts
Lead conversations that move clients forward, not just update them
Flawless Client Kickoffs
Run kickoff meetings that set a high standard from day one
Align scope, timelines, stakeholders, and success metrics with precision
Anticipate risks before they become problems
Create immediate confidence that AAPC knows exactly what it is doing
Solution Design and Deal Shaping
Partner with Sales to scope and win new business and expansions
Lead discovery that uncovers root problems, not just surface symptoms
Design services solutions that are both compelling and executable
Translate complex operational challenges into clear, valuable solutions
Ensure what we sell delivers measurable outcomes
Trusted Advisor Mindset
Bring perspective, not just participation
Challenge clients when needed and guide them toward better outcomes
Connect data, performance, and strategy in a way clients understand
Make AAPC difficult to replace
What Makes You Different
You do not wait to be told what to do
You are comfortable in high-stakes conversations
You think commercially, not just operationally
You can zoom out to strategy and zoom in to execution
You take full ownership of outcomes
What You Bring
Proven ability to manage and grow client relationships
Strong understanding of healthcare revenue cycle
Confidence presenting to and advising executive stakeholders
Experience in discovery, scoping, or solution design
Ability to balance multiple priorities
High standards for yourself and your work
Strong Signal Experience
Experience in consulting, services, or Sales Engineer roles
Background in coding, billing, auditing, or compliance
Certifications such as CPC, CRC, CPMA, or CPB
Experience with Salesforce, Gong, or similar tools
Why This Role Exists AAPC Services is growing quickly, and our clients are asking for more from us. More insight. More partnership. More impact. We need people who can operate at that level.
What You Get
Real ownership, not just responsibility
Direct visibility into meaningful work and outcomes
Ability to influence both sales and delivery
A team that values performance, not politics
The Bottom Line If you are driven, commercially minded, comfortable owning outcomes, and motivated by impact, you will do very well here. If not, you probably will not enjoy this role.
AAPC is an Equal Opportunity Employer. We do not discriminate on the basis of race, sex, age, disability, religion, national origin or any other basis prohibited by law. Hiring, transferring and promotion practices are performed without regard to any of the above listed items.
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This Role Is Not for Everyone
AAPC Services is scaling, and we are looking for a very specific type of person.
This is not a maintenance role. This is not a “keep clients happy” role.
This is a growth seat.
You will own relationships, shape solutions, and directly influence revenue. You will be expected to think like an operator, act like a consultant, and partner like a trusted advisor.
You will sit between Sales and Delivery and make both better.
If you are the type of person who wants clear instructions and a narrow scope, this is not your role.
If you want ownership, visibility, and the ability to materially impact outcomes, keep reading.
What You Will Own Growth Within Accounts
Own a portfolio of clients and be accountable for retention and expansion
Build relationships that go beyond vendor and become trusted partner
Identify, create, and close expansion opportunities within your accounts
Lead conversations that move clients forward, not just update them
Flawless Client Kickoffs
Run kickoff meetings that set a high standard from day one
Align scope, timelines, stakeholders, and success metrics with precision
Anticipate risks before they become problems
Create immediate confidence that AAPC knows exactly what it is doing
Solution Design and Deal Shaping
Partner with Sales to scope and win new business and expansions
Lead discovery that uncovers root problems, not just surface symptoms
Design services solutions that are both compelling and executable
Translate complex operational challenges into clear, valuable solutions
Ensure what we sell delivers measurable outcomes
Trusted Advisor Mindset
Bring perspective, not just participation
Challenge clients when needed and guide them toward better outcomes
Connect data, performance, and strategy in a way clients understand
Make AAPC difficult to replace
What Makes You Different
You do not wait to be told what to do
You are comfortable in high-stakes conversations
You think commercially, not just operationally
You can zoom out to strategy and zoom in to execution
You take full ownership of outcomes
What You Bring
Proven ability to manage and grow client relationships
Strong understanding of healthcare revenue cycle
Confidence presenting to and advising executive stakeholders
Experience in discovery, scoping, or solution design
Ability to balance multiple priorities
High standards for yourself and your work
Strong Signal Experience
Experience in consulting, services, or Sales Engineer roles
Background in coding, billing, auditing, or compliance
Certifications such as CPC, CRC, CPMA, or CPB
Experience with Salesforce, Gong, or similar tools
Why This Role Exists AAPC Services is growing quickly, and our clients are asking for more from us. More insight. More partnership. More impact. We need people who can operate at that level.
What You Get
Real ownership, not just responsibility
Direct visibility into meaningful work and outcomes
Ability to influence both sales and delivery
A team that values performance, not politics
The Bottom Line If you are driven, commercially minded, comfortable owning outcomes, and motivated by impact, you will do very well here. If not, you probably will not enjoy this role.
AAPC is an Equal Opportunity Employer. We do not discriminate on the basis of race, sex, age, disability, religion, national origin or any other basis prohibited by law. Hiring, transferring and promotion practices are performed without regard to any of the above listed items.
#J-18808-Ljbffr