Salesforce Technical Administrator

Location: Austin, TX - HYBRID (potentially 1 day per week in office) Make sure to apply with all the requested information, as laid out in the job overview below. ** Onsite Requirement: The candidate can work remotely but will be required onsite as needed by the Direct Supervisor (must already reside in the state of Texas; preferably in the Austin metro area) ** JOB DESCRIPTION Performs advanced Salesforce administration, declarative configuration, and systems analysis supporting enterprise Salesforce environments. This role administers multiple Salesforce orgs used by internal divisions and external-facing public programs, supports platform governance, DevOps release coordination, and security compliance, and translates business requirements into scalable declarative solutions. This position serves as both a technical administrator and functional analyst supporting enterprise initiatives such as AI-enabled workflows, legislative tracking, integrations, and multi-environment Salesforce operations. Work is performed with limited supervision and significant independent judgment. Essential Responsibilities Administer Salesforce users, profiles, permission sets, licenses, and security across multiple orgs Configure Lightning pages, Dynamic Forms, custom objects, validation rules, and Salesforce Flows Support sandbox strategy, release coordination, and deployments using Copado Maintain governance standards for metadata, naming conventions, and access controls Support Salesforce Agentforce / Salesforce Einstein configuration including prompts, guardrails, and audit controls Coordinate with integration teams supporting MuleSoft, REST/SOAP services, DocuSign, and Microsoft SharePoint Develop reports, dashboards, and support data governance activities Conduct requirements gathering, document business processes, and support Agile delivery using Jira and Confluence Minimum Qualifications Bachelor’s degree or equivalent experience 6+ years Salesforce administration experience 6+ years Salesforce declarative configuration experience 5+ years business analysis / requirements gathering 4+ years enterprise security administration 4+ years release management using Copado or similar tools 3+ years xywuqvp integration support (REST/SOAP, MuleSoft, document workflows) 2+ years Agile project experience Current Salesforce Administrator Certification required Preferred Qualifications Salesforce Business Analyst, App Builder, Data Cloud, or Agentforce certifications Government Cloud / Public Sector Solutions experience Accessibility compliance knowledge Public-sector or legislative systems experience Knowledge, Skills, and Abilities Strong Salesforce administration and governance knowledge Ability to analyze business needs and deliver scalable solutions Strong documentation and stakeholder communication skills Ability to manage priorities across multiple teams