PT- Customer Service Representative
Transdev, Covina, CA, United States
Customer Service Representative
Transdev in West Covina, California is hiring a part‑time Customer Service Representative to act as a liaison for our customers, providers, and clients. We are seeking friendly, customer service‑oriented people who are dedicated to safety. Compensation and Hours
Competitive compensation: $18.50 to $22.17 per hour. 20 hours per week. Benefits
Sick days: 5 days 401(k) retirement plan Key Responsibilities
Answer customer inquiries via phone and in person Input ride information using a computerized scheduling system Intake service‑related inquiries and complaints Communicate late vehicle service and verify “no shows” with customers Answer questions and provide information about services Clearly and accurately document issues Resolve customer inquiries relating to transportation; communicate resolution to customers Operate a point of sales (POS) for sale of fare media Other duties as required Qualifications
High School Diploma, GED or equivalent 2 years of customer service experience 1 year of cash handling experience Computer literate Excellent customer service skills Excellent communication and listening skills Ability to operate a standard telephone system Must be able to work shifts or flexible work schedules as needed Physical Requirements
Primarily seated, typing, or looking at a computer screen Work is performed indoors in air‑conditioned or well‑ventilated facilities Workstation or cubicle equipped with telephone, headset, and computer Push/pull up to 25 lb occasionally; lift up to 50 lb with or without assistance; occasionally bend, kneel, or crouch to files stored at ground level Withstand heavy traffic areas while performing duties; tolerate exposure to dust, vehicle fumes, and noise Reasonable Accommodations
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EEO Statement
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. Drug‑Free Workplace
Applicants must be eligible to work in the United States without requiring sponsorship now or in the future, and must successfully pass a pre‑employment drug screen.
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Transdev in West Covina, California is hiring a part‑time Customer Service Representative to act as a liaison for our customers, providers, and clients. We are seeking friendly, customer service‑oriented people who are dedicated to safety. Compensation and Hours
Competitive compensation: $18.50 to $22.17 per hour. 20 hours per week. Benefits
Sick days: 5 days 401(k) retirement plan Key Responsibilities
Answer customer inquiries via phone and in person Input ride information using a computerized scheduling system Intake service‑related inquiries and complaints Communicate late vehicle service and verify “no shows” with customers Answer questions and provide information about services Clearly and accurately document issues Resolve customer inquiries relating to transportation; communicate resolution to customers Operate a point of sales (POS) for sale of fare media Other duties as required Qualifications
High School Diploma, GED or equivalent 2 years of customer service experience 1 year of cash handling experience Computer literate Excellent customer service skills Excellent communication and listening skills Ability to operate a standard telephone system Must be able to work shifts or flexible work schedules as needed Physical Requirements
Primarily seated, typing, or looking at a computer screen Work is performed indoors in air‑conditioned or well‑ventilated facilities Workstation or cubicle equipped with telephone, headset, and computer Push/pull up to 25 lb occasionally; lift up to 50 lb with or without assistance; occasionally bend, kneel, or crouch to files stored at ground level Withstand heavy traffic areas while performing duties; tolerate exposure to dust, vehicle fumes, and noise Reasonable Accommodations
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EEO Statement
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. Drug‑Free Workplace
Applicants must be eligible to work in the United States without requiring sponsorship now or in the future, and must successfully pass a pre‑employment drug screen.
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