Beauty Advisor
ULTA Beauty, Schaumburg, IL, United States
General Summary & Scope
The Beauty Advisor is responsible for providing an exceptional experience for all Ulta Beauty guests by engaging each guest to determine their individual needs, performing cashier tasks, keeping fixtures stocked with merchandise, maintaining overall store cleanliness, and completing tasks as assigned.
Principal Duties & Responsibilities Performance
Contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty, omni‑channel sales, and retail shrink.
Ensure that each guest receives exceptional service by greeting and engaging them, personalizing service, answering questions about products and services, informing them about promotions and sales, and recommending complementary products and services.
Courteously handle customer service, sales, refunds, exchanges, and assist with online orders.
Perform makeup applications, skincare analyses, and product demonstrations to drive sales and enhance the guest service experience.
Book appointments and support the execution of services and in‑store events that deliver an unrivaled guest experience while meeting sales goals.
Stay informed about new and existing products and services, including ingredients and benefits, to better serve guests.
Maintain prompt, regular attendance.
People
Contribute to an inclusive environment that supports teammates, peers, and guests.
Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests.
Collaborate with managers and associates to help grow the business.
Participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance.
Process
Be knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards.
Adhere to the company dress code.
Keep assigned work area replenished, signed, and faced, and ensure testers are available.
Maintain outstanding store standards and overall store cleanliness, including sales floor, restrooms, cash wrap, backroom, and break area.
Participate in merchandise resets, planograms, marketing displays, physical inventory procedures, and processing/unloading shipments using Ulta Beauty’s technology.
Protect company assets by following loss prevention best practices while providing exceptional guest service.
Execute other operational tasks as directed.
Job Qualifications Education
High school diploma preferred.
Experience
One year of relevant work experience or an equivalent combination of education and experience preferred.
Skills
Demonstrates passion for guest service and competency for selling.
Proficient with basic technology (e.g., Point of Sale system and Apple devices).
Ability to build and maintain strong customer relationships.
Ability to troubleshoot.
Ability to work independently and as part of a team.
Special Position Requirements
Work a flexible schedule that includes days, evenings, weekends, and holidays.
Working Conditions
Continuous mobility throughout the store during shift.
Frequent standing, bending, pulling, pushing, reaching, and twisting during shift.
Continuous and/or frequent lifting, carrying, and/or moving up to 25 lbs. during shift.
Continuous coordination and manipulation of objects during shift.
If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in an interactive process to determine whether a reasonable accommodation can enable the associate to perform the essential functions.
EEO Statement We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of applicable state and local laws.
The pay range for this position is $15.00 – $20.00 per hour. Exact pay will be based on factors including education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs. Eligible associates may also earn overtime pay as required by applicable law. Full‑time positions are eligible for paid time off, health, dental, vision, life, and disability benefits; part‑time positions are eligible for dental, vision, life, and disability benefits.
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Principal Duties & Responsibilities Performance
Contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty, omni‑channel sales, and retail shrink.
Ensure that each guest receives exceptional service by greeting and engaging them, personalizing service, answering questions about products and services, informing them about promotions and sales, and recommending complementary products and services.
Courteously handle customer service, sales, refunds, exchanges, and assist with online orders.
Perform makeup applications, skincare analyses, and product demonstrations to drive sales and enhance the guest service experience.
Book appointments and support the execution of services and in‑store events that deliver an unrivaled guest experience while meeting sales goals.
Stay informed about new and existing products and services, including ingredients and benefits, to better serve guests.
Maintain prompt, regular attendance.
People
Contribute to an inclusive environment that supports teammates, peers, and guests.
Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests.
Collaborate with managers and associates to help grow the business.
Participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance.
Process
Be knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards.
Adhere to the company dress code.
Keep assigned work area replenished, signed, and faced, and ensure testers are available.
Maintain outstanding store standards and overall store cleanliness, including sales floor, restrooms, cash wrap, backroom, and break area.
Participate in merchandise resets, planograms, marketing displays, physical inventory procedures, and processing/unloading shipments using Ulta Beauty’s technology.
Protect company assets by following loss prevention best practices while providing exceptional guest service.
Execute other operational tasks as directed.
Job Qualifications Education
High school diploma preferred.
Experience
One year of relevant work experience or an equivalent combination of education and experience preferred.
Skills
Demonstrates passion for guest service and competency for selling.
Proficient with basic technology (e.g., Point of Sale system and Apple devices).
Ability to build and maintain strong customer relationships.
Ability to troubleshoot.
Ability to work independently and as part of a team.
Special Position Requirements
Work a flexible schedule that includes days, evenings, weekends, and holidays.
Working Conditions
Continuous mobility throughout the store during shift.
Frequent standing, bending, pulling, pushing, reaching, and twisting during shift.
Continuous and/or frequent lifting, carrying, and/or moving up to 25 lbs. during shift.
Continuous coordination and manipulation of objects during shift.
If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in an interactive process to determine whether a reasonable accommodation can enable the associate to perform the essential functions.
EEO Statement We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of applicable state and local laws.
The pay range for this position is $15.00 – $20.00 per hour. Exact pay will be based on factors including education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs. Eligible associates may also earn overtime pay as required by applicable law. Full‑time positions are eligible for paid time off, health, dental, vision, life, and disability benefits; part‑time positions are eligible for dental, vision, life, and disability benefits.
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