Assistant Director, Client Services Unit
University of Washington, Olympia, WA, United States
Job Description
The Institute for Health Metrics and Evaluation (IHME) at the University of Washington produces comprehensive data suites on the causes, incidence and consequence of disease worldwide, helping public and private users to improve interventions and therapies. IHME Client Services is responsible for securing funding for this public good, through licenses of its data and consulting services to the pharmaceutical and other sectors.
The Assistant Director will lead and expand the number of contracts for our licensed data suites and custom analytic projects that connect directly to the specific needs of the biopharma industry and other users. This will be accomplished through marketing outreach, business development, product refinement, organizational engagement, relationship management, and team strengthening.
This is an annual, renewable contract, where the incumbent may earn a yearly incentive bonus based on the Client Services team meeting revenue targets during the plan year.
Responsibilities
Establish, manage, and maintain relationships with high‑revenue clients, especially in the pharmaceutical industry. Represent IHME Client Services in engagements, tailoring the approach to the context.
Coach a diverse team and collaborate with them to meet client needs.
Participate in the design of product offerings, based on feedback and interaction with clients.
Design and implement strategies that generate revenue, making creative use of core data and analytic competencies to address industry needs.
Perform additional duties as assigned.
Application Requirement
Cover letter required.
Provide three professional references and contact information for your current or most recent supervisor.
Requirements
Master’s degree and at least 5 years of experience in business, health, communications, or related social science, or an equivalent combination of education and experience.
Demonstrated engagement with the biopharmaceutical industry to identify key stakeholders and their data strategy needs.
Proven track record of generating significant revenue for an organization.
Previous supervisory experience with hiring, developing employees, priority setting, quality standards, and performance coaching.
Desired Qualifications
At least 5 years of experience in business development, marketing, sales, or a similar field.
Condition of Employment
The team’s professional base is Seattle, WA. Candidates may work remotely within the United States.
Extensive domestic and international travel may be required, up to 20%, depending on projects.
Must have a valid United States passport.
Compensation, Benefits and Position Details Pay Range Minimum: $218,004.00 annual
Pay Range Maximum: $245,004.00 annual
Other Compensation: -
Benefits: For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/
Shift: First Shift (United States of America)
Temporary or Regular?: This is a regular position
FTE (Full‑Time Equivalent): 100.00%
Union/Bargaining Unit: Not Applicable
EEO Statement The University of Washington is an equal opportunity employer. It considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status, consistent with UW Executive Order No. 81.
Applicants considered for this position will be required to disclose any substantiated findings or current investigations related to sexual misconduct at their current and past employment, as required under Washington state law.
University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.
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The Assistant Director will lead and expand the number of contracts for our licensed data suites and custom analytic projects that connect directly to the specific needs of the biopharma industry and other users. This will be accomplished through marketing outreach, business development, product refinement, organizational engagement, relationship management, and team strengthening.
This is an annual, renewable contract, where the incumbent may earn a yearly incentive bonus based on the Client Services team meeting revenue targets during the plan year.
Responsibilities
Establish, manage, and maintain relationships with high‑revenue clients, especially in the pharmaceutical industry. Represent IHME Client Services in engagements, tailoring the approach to the context.
Coach a diverse team and collaborate with them to meet client needs.
Participate in the design of product offerings, based on feedback and interaction with clients.
Design and implement strategies that generate revenue, making creative use of core data and analytic competencies to address industry needs.
Perform additional duties as assigned.
Application Requirement
Cover letter required.
Provide three professional references and contact information for your current or most recent supervisor.
Requirements
Master’s degree and at least 5 years of experience in business, health, communications, or related social science, or an equivalent combination of education and experience.
Demonstrated engagement with the biopharmaceutical industry to identify key stakeholders and their data strategy needs.
Proven track record of generating significant revenue for an organization.
Previous supervisory experience with hiring, developing employees, priority setting, quality standards, and performance coaching.
Desired Qualifications
At least 5 years of experience in business development, marketing, sales, or a similar field.
Condition of Employment
The team’s professional base is Seattle, WA. Candidates may work remotely within the United States.
Extensive domestic and international travel may be required, up to 20%, depending on projects.
Must have a valid United States passport.
Compensation, Benefits and Position Details Pay Range Minimum: $218,004.00 annual
Pay Range Maximum: $245,004.00 annual
Other Compensation: -
Benefits: For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/
Shift: First Shift (United States of America)
Temporary or Regular?: This is a regular position
FTE (Full‑Time Equivalent): 100.00%
Union/Bargaining Unit: Not Applicable
EEO Statement The University of Washington is an equal opportunity employer. It considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status, consistent with UW Executive Order No. 81.
Applicants considered for this position will be required to disclose any substantiated findings or current investigations related to sexual misconduct at their current and past employment, as required under Washington state law.
University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.
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