Resident Services Coordinator | Luxury Residential - Oak Lawn Area
Worth Ross Management Company, Inc., Granite Heights, WI, United States
LOCATION: Oak Lawn - Katy Trail
LOCATION: Oak Lawn - Katy Trail
SCHEDULE: Fluctuates between morning and afternoon shift. No overnights. Availability to work on weekends and holidays based on property needs.
ABOUT US Worth Ross Management Company (WRMC) is an award-winning leader in luxury multifamily and HOA management. We are known for delivering exceptional service, maintaining high standards, and creating welcoming communities where residents truly feel at home. Our teams are the heart of our success, and we value professionalism, attention to detail, and a genuine commitment to service.
ABOUT THE ROLE We’re seeking a
professional, detail-oriented, and service-driven individual
to join our team as a Resident Services Coordinator. This role serves as a primary point of contact for residents and visitors, supporting daily property operations by delivering exceptional customer service and helping maintain a safe, welcoming, and well-organized community.
What You’ll Do
Provide friendly, professional service to residents, guests, vendors, and contractors
Assist with resident amenities, including parking access, move-ins/move-outs, and vendor coordination
Support concierge operations, including deliveries and break coverage
Enter and track work orders accurately and in a timely manner
Issue and manage access cards and credentials
Help maintain the appearance and organization of the lobby, front drive, and parking areas
Answer incoming calls using proper telephone etiquette
Perform additional duties as needed to support resident satisfaction and property operations
What You Need to Succeed
Strong customer service and communication skills
Clean driver's license record
Detail-oriented with the ability to multitask in a fast-paced environment
Professional, dependable, and team-oriented mindset
Basic computer skills, including Microsoft Office; familiarity with property management systems is a plus
Previous experience in residential, hospitality, or apartment communities preferred
High school diploma or equivalent required
Benefits
Medical, Dental, and Vision Insurance
Short-Term and Long-Term Disability
Employee Assistance Program (EAP)
Identity Theft Protection
Pet Insurance
Retirement Plan
Paid Time Off (PTO)
401(k)
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LOCATION: Oak Lawn - Katy Trail
SCHEDULE: Fluctuates between morning and afternoon shift. No overnights. Availability to work on weekends and holidays based on property needs.
ABOUT US Worth Ross Management Company (WRMC) is an award-winning leader in luxury multifamily and HOA management. We are known for delivering exceptional service, maintaining high standards, and creating welcoming communities where residents truly feel at home. Our teams are the heart of our success, and we value professionalism, attention to detail, and a genuine commitment to service.
ABOUT THE ROLE We’re seeking a
professional, detail-oriented, and service-driven individual
to join our team as a Resident Services Coordinator. This role serves as a primary point of contact for residents and visitors, supporting daily property operations by delivering exceptional customer service and helping maintain a safe, welcoming, and well-organized community.
What You’ll Do
Provide friendly, professional service to residents, guests, vendors, and contractors
Assist with resident amenities, including parking access, move-ins/move-outs, and vendor coordination
Support concierge operations, including deliveries and break coverage
Enter and track work orders accurately and in a timely manner
Issue and manage access cards and credentials
Help maintain the appearance and organization of the lobby, front drive, and parking areas
Answer incoming calls using proper telephone etiquette
Perform additional duties as needed to support resident satisfaction and property operations
What You Need to Succeed
Strong customer service and communication skills
Clean driver's license record
Detail-oriented with the ability to multitask in a fast-paced environment
Professional, dependable, and team-oriented mindset
Basic computer skills, including Microsoft Office; familiarity with property management systems is a plus
Previous experience in residential, hospitality, or apartment communities preferred
High school diploma or equivalent required
Benefits
Medical, Dental, and Vision Insurance
Short-Term and Long-Term Disability
Employee Assistance Program (EAP)
Identity Theft Protection
Pet Insurance
Retirement Plan
Paid Time Off (PTO)
401(k)
#J-18808-Ljbffr