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Call Center Representative

Soni, Piscataway, NJ, United States


Soni Resources is partnering with a Manufacturing client near Piscataway, NJ, on the search for a

Customer Account Coordinator .

This role is built for a results-oriented performer who thrives in a high-activity, quota-driven environment and is motivated by earnings, accountability, and closing deals.

Responsibilities:

Engage and manage existing customers to drive retention and revenue growth

Identify and execute upsell and cross-sell opportunities across products and services

Conduct high-volume outbound calls and consistent follow-up activity

Handle objections effectively, clearly articulating value over price

Track pipeline activity, sales metrics, and performance in CRM systems

Partner with internal teams to ensure strong client satisfaction and execution

Complete onboarding and training on systems, tools, and sales processes

Qualifications:

Proven success in inside sales, account management, or customer retention roles

Strong closing skills with a track record of meeting or exceeding quotas

Experience in B2B sales and CRM-driven environments

Resilient, competitive, and comfortable handling rejection

Highly organized with disciplined follow-through and strong communication skills

Compensation:

$22 - $24/ Hr

Salary is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications.

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