Collections Specialist
Brown & Brown, Florida, NY, United States
Built on meritocracy, our unique company culture rewards self‑st
No collections experience? No degree? That’s okay.
We’re looking for a detail‑oriented and organized professional to join our Finance team as a Collections Specialist. This role focuses on managing Social Security Disability Insurance (SSDI) fee activity and working directly with the Social Security Administration (SSA). We provide training—prior collections experience is not required.
What You’ll Do
Contact SSA Payment Centers to check the status of outstanding SSDI invoices
Prepare and submit SSDI fee petition templates
Respond to fee‑related inquiries from SSA representatives, claimants, and internal partners
Track and update invoice activity and notes (Salesforce)
Maintain organized, accurate documentation and follow up on payments over 30 days
Build professional working relationships with SSA contacts
What We’re Looking For
High school diploma or equivalent (no college degree required)
At least 1 year of office or administrative experience
Comfortable making professional outbound phone calls
Strong organizational and follow‑up skills
Basic proficiency in Microsoft Word and Excel
Salesforce experience a plus, but not required
Why Join Us?
No prior collections experience required, we train you
Meaningful work supporting individuals navigating disability claims
Supportive, team‑oriented culture with growth opportunities
Stable, full‑time role with consistent hours
Benefits & Perks
Entry level opportunity into collections and finance
Remote and in‑office work opportunity for the Daytona Beach, FL area
Full‑time schedule (40 hrs/week)
Hourly wage $17.50 - $18.50 based upon relative experience
Comprehensive medical, dental, and vision coverage
Access to covered mental health resources
Tuition reimbursement & student loan repayment benefits
A competitive 401k match
Employee Stock Purchase Program available to all teammates
Generous paid time off plan
Joining a culture of caring that values diversity of thought and background
Regularly scheduled team meetings and one‑on‑one development time with your leader
Opportunities for career advancement within team, as well as the broader organization
Teammate Benefits & Total Well‑Being
Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
The Power To Be Yourself As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.
#J-18808-Ljbffr
No collections experience? No degree? That’s okay.
We’re looking for a detail‑oriented and organized professional to join our Finance team as a Collections Specialist. This role focuses on managing Social Security Disability Insurance (SSDI) fee activity and working directly with the Social Security Administration (SSA). We provide training—prior collections experience is not required.
What You’ll Do
Contact SSA Payment Centers to check the status of outstanding SSDI invoices
Prepare and submit SSDI fee petition templates
Respond to fee‑related inquiries from SSA representatives, claimants, and internal partners
Track and update invoice activity and notes (Salesforce)
Maintain organized, accurate documentation and follow up on payments over 30 days
Build professional working relationships with SSA contacts
What We’re Looking For
High school diploma or equivalent (no college degree required)
At least 1 year of office or administrative experience
Comfortable making professional outbound phone calls
Strong organizational and follow‑up skills
Basic proficiency in Microsoft Word and Excel
Salesforce experience a plus, but not required
Why Join Us?
No prior collections experience required, we train you
Meaningful work supporting individuals navigating disability claims
Supportive, team‑oriented culture with growth opportunities
Stable, full‑time role with consistent hours
Benefits & Perks
Entry level opportunity into collections and finance
Remote and in‑office work opportunity for the Daytona Beach, FL area
Full‑time schedule (40 hrs/week)
Hourly wage $17.50 - $18.50 based upon relative experience
Comprehensive medical, dental, and vision coverage
Access to covered mental health resources
Tuition reimbursement & student loan repayment benefits
A competitive 401k match
Employee Stock Purchase Program available to all teammates
Generous paid time off plan
Joining a culture of caring that values diversity of thought and background
Regularly scheduled team meetings and one‑on‑one development time with your leader
Opportunities for career advancement within team, as well as the broader organization
Teammate Benefits & Total Well‑Being
Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
The Power To Be Yourself As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.
#J-18808-Ljbffr