Credit and Collections Representative
Anderson Trucking Service, Jacksonville, FL, United States
Credit & Collections Representative
Anderson Trucking Service – Jacksonville, Florida – Build relationships. Make an impact.
What You’ll Be Doing
Connect with customers by phone and email to resolve past‑due balances and billing questions.
Investigate and resolve invoice discrepancies, short pays, and credit disputes.
Evaluate customer creditworthiness using credit reports and risk tools.
Set up and manage special billing requirements and customer portals.
Maintain detailed, accurate records of all customer and collection activity.
Monitor third‑party payment systems and update internal records.
Support cross‑functional teams and help keep customers in good standing.
What Makes You a Great Fit
2+ years of experience in credit, collections, accounting, or a related field.
Associate degree in Business, Accounting, or Finance preferred (but not required).
Organized, detail‑oriented, and analytical mindset.
Self‑motivated and comfortable juggling multiple priorities.
Team‑oriented with a positive attitude and flexible approach.
High integrity and ability to maintain confidentiality.
Proficiency in Microsoft Word, Excel, and Outlook.
Compensation & Benefits
Hourly pay range: $21.00 – $23.50 per hour, based on experience, education, certifications, and geographic location.
Comprehensive benefits: health, dental, vision, long‑ and short‑term disability, 401(k), paid holidays, paid time off, wellness programs, and employee assistance resources.
Tools, technology, and support.
Ongoing professional training and development.
Opportunities for career growth across the organization.
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What You’ll Be Doing
Connect with customers by phone and email to resolve past‑due balances and billing questions.
Investigate and resolve invoice discrepancies, short pays, and credit disputes.
Evaluate customer creditworthiness using credit reports and risk tools.
Set up and manage special billing requirements and customer portals.
Maintain detailed, accurate records of all customer and collection activity.
Monitor third‑party payment systems and update internal records.
Support cross‑functional teams and help keep customers in good standing.
What Makes You a Great Fit
2+ years of experience in credit, collections, accounting, or a related field.
Associate degree in Business, Accounting, or Finance preferred (but not required).
Organized, detail‑oriented, and analytical mindset.
Self‑motivated and comfortable juggling multiple priorities.
Team‑oriented with a positive attitude and flexible approach.
High integrity and ability to maintain confidentiality.
Proficiency in Microsoft Word, Excel, and Outlook.
Compensation & Benefits
Hourly pay range: $21.00 – $23.50 per hour, based on experience, education, certifications, and geographic location.
Comprehensive benefits: health, dental, vision, long‑ and short‑term disability, 401(k), paid holidays, paid time off, wellness programs, and employee assistance resources.
Tools, technology, and support.
Ongoing professional training and development.
Opportunities for career growth across the organization.
#J-18808-Ljbffr