
Sales & Business Development Manager
California Closets, Nashville, TN, United States
About California Closets
California Closets Nashville is a locally owned and operated business. In addition to our Cool Springs showroom, we have a full wood production facility in Nashville that houses our offices and shop where we have state-of-the art equipment such as a CNC routers and airTec edgebanders. We operate as a close-knit team with a strong passion for serving each other, our customers, and our community. Quality and organization runs through our blood. So, we look for people who are responsible, reliable, go the extra mile, are very detail oriented, and committed to creating absolutely amazing experiences for our customers.
The Opportunity
The Sales & Business Development Manager is responsible for leading, coaching, and holding a sales team of approximately 10 people accountable to achieve individual and company sales goals, while also driving business growth in the Nashville market. This role ensures consistent execution of the sales process, developing high-performing Design Consultants, and maintaining a high standard of customer experience. In addition to team leadership, this individual actively builds relationships in the community and generates new business opportunities through networking and strategic partnerships.
Benefits Include
Medical, Dental, Vision, 401“(k), Emergency Savings, Paid holidays, and Paid Time Off.
Responsibilities
Collaborate in the interview and selection process to build and retain a high-performing team of Design Consultants
Lead, coach, and develop the team to meet or exceed individual and company revenue goals
Drive team engagement and retention through consistent coaching, accountability, and performance management
Conduct monthly goal setting and performance review meetings
Lead and facilitate monthly sales meetings, including training and team development
Coach Design Consultants to build a strong pipeline through repeat, referral, and self-generated business
Analyze sales data and collaborate with the GM to identify opportunities and drive performance improvements
Ensure accurate and consistent use of CRM, including pipeline management, job status, and data quality
Partner with Operations and leadership to deliver a high-quality, seamless customer experience
Monitor customer feedback and proactively address service issues, communicating insights to leadership
Actively participate in networking groups and industry associations to build relationships and generate new business opportunities
Qualifications
3–5+ years of experience as a Sales Consultant, Sales Manager, or in a similar leadership role
Proven track record of achieving sales targets and leading high-performing teams
Demonstrated ability to coach, mentor, and develop team members to improve performance
Strong skills in performance management, conflict resolution, and accountability
Ability to build relationships and generate business through networking and partnerships
Excellent written and verbal communication skills
Ability to deliver and uphold a high standard of customer experience
Comfortable working with sales data, reporting, and performance metrics
Experience in cabinetry, custom closets, or a related industry required
Familiarity with design fundamentals; CAD experience is a plus
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